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Customer reviews

Rating 4.2 out of 5 stars with 40424 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 40,424 reviews
  • Rated 5 out of 5 stars

    Best Buy is bedt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from purchase through installation. Great salesperson and technicians.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership deal is good but rewards UI is a bit chaotic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is great, thank you. I like shopping in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone Best Buy membership You can get many deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Place to Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all experience shopping at Best Buy has been good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a desk top computer and although it seems to be good except I can’t get the sound to work unless i restart the pc every day. I took it to the Geek Squad at the store 2 times and they can’t seem to find any problem. Frustrating! Guess I’ll give them another shot.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your review of your My Best Buy Plus membership. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    what membership did I get tricked into?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience was disappointing. I went in to see a product advertised at a certain price only to be told it was out of stock. I prefer to buy local rather than purchase anything on Amazon, but in the end it felt like a bait and switch.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We’re really sorry your visit felt that way, JudyP, showing up for a deal only to find the item out of stock is super disappointing, and we get why it came across as a bait‑and‑switch. If you’d like someone to look into what happened with that advertised product or help track down the item you wanted, please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can follow up directly. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It’s Gravy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sunday Ticket deal was worth the cost of membership alone. Every else is gravy - good gravy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for large items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps you safe on karge purchases. I bought a tablet and ended up saving $30 by getting the $40 membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal. Review your My Best Buy Plus™ membership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience with a LG refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Yearly membership

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really glad we got this. It has saved me money in the long run. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why My Best Buy Plus is my tech shopping BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer's remorse begone! My Best Buy Plus is my new tech shopping bestie. Exclusive discounts, free shipping, and a whopping 60-day return window means I can finally try gadgets before committing. No more hasty returns – just stress-free testing until I find "the one." Early access to deals and VIP customer support top it all off. Ditch the doubt, embrace the bliss. My Best Buy Plus, you rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff, and knowledgeable, they answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    if you need a new service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for any service you need, covered or not. it is a good priority if you need any response. I will buy it if i need any new repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides a great value and essential pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy set-up and extremely well packaged to prevent damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a first time i purchased this, I already got $10.00 coupon on my account. I think is a good one to have!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great member ship for the best at anytime needed we love our membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy member, I can't recommend it enough. Early access to sales, free shipping, rewards points, and personalized deals make every purchase a win. The subscription pays for itself with savings on shipping costs and the convenience of extended return windows. For tech enthusiasts like myself, it's an essential investment that enhances the overall shopping experience.

    I would recommend this to a friend