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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40405 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 40,404 reviews
  • Rated 3 out of 5 stars

    Sold under false pretenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that when buying a MacBook, the membership would only cost $5 and I would save $50. I spoke to the sales associate multiple times about understanding if this was correct and even though he promised it was, it wasn’t. I spent $45 to save $5.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Jeremy! Thank you for your review of your My Best Buy Plus membership. Our standard signup process for My Best Buy Plus™ requires your acknowledgment and input, including a signature on the pin pad and a phone number. Please know that you can cancel your My Best Buy Plus™ membership whenever you wish. To get personalized support and resolve this, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and mention that you're following up on your My Best Buy Plus™ review. Thank you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We use our membership alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and I encourage everyone to join.there are alot of advantages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love absolutely everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing I can say bad about membership. I think the fact that you get 60 days to return anything you want is enough of itself not to mention the fact that you get free AppleCare protection with it overall fabulous product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the Real Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. A lot of similar memberships don't follow through on what they promise, but this one definitely does. We tracked the prices on the TVs we purchased and received the refund difference as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the subscription thing. Makes it more flexible to return and test out stuff you want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advantages of membership! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed having the membership. Always first to know of sales and anything else that is going on with Best Buy. The flash sales are wonderful. I feel like the membership has been very beneficial to me. I will renew my membership when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best values in membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the benefits you get with the membership. Save so much on the items I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Sony TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very thorough and careful. They explained as they set-up the two TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Received information about item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a very solid program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid program that gives you excellent support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love your membership and we love your kindness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you guys do the best oh as you guys can you guys always find ways to get what you need to do and every time when I come to Best buy I feel welcome and I are and I also be and in a welcome spirit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buying from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of perks and rewards, who wouldn’t want to plus membership. Another added bonuses you have extended time to return the items items if you’re not satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how the membership works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku TV I bought and was delivered beginning of December died already so I called Roku and they are sending me a new one plus then they will send a team to install in 10 to 15 days, it died on December 26. I asked if they couldn’t just have Best Buy deliver one and then reinstall it. They said no, because you weren’t a partner with them. What should I have done?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, KarenM! Thanks for being a My Best Buy Plus™ member. We are disappointed to hear of what you've experienced with your Roku TV and would be happy to look into this further. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    l like this membership for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal to have it! We are happy to have it because it has good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind of getting protections plans with our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money on my Garmin watch with this because of the special promotion emails and member discounts! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth for buying the products in best buy because it will give 60 days return policy so you can return your product if u didn't like they will return the amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has been very good to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max and Charlie were excellent. Friendly, knowledgeable and very helpful with explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on every purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals through being a Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits! Just received a $100 certificate. Just in time to to buy apple earbuds! Bought Sony 65 inch TV last month what a picture. Very customer service oriented

    I would recommend this to a friend