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Customer reviews

Rating 4.2 out of 5 stars with 38954 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,954 reviews
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and worthwhile. The team is also very supportive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I understand this area for commenets. Said unlimited help from Geek Squad and I paid for the assistance to get my router up and runing. Was this an oversight?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my best buy plus has already paid off for me. I am glad I purhased it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This yearly membership allowed me to price Match and get items for cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. It saved us $100 on a new tablet. So it paid for itself while giving us an extra $50 discount, and increasing our return window on products. Go buy something that it helps discount, and it will pay for itself. Worth it for anyone who buys at least one or two electronic items or video games per year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will use this any chance i get!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an X box series x for my girlfriends son and he has been on it ever since. Using the online features to order this was easy. Pickup at the store made it so much more convenient. I would reccomend to any gamer or techy to make sure they get the memebeship it also comes with perks on new gadgets and gizmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy plus membership has already saved me a bunch of money and I have only had the membership for a month. The two day shipping has been amazing as well to get some things right before Christmas. Amazing program!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not given a receipt, because they had some problem printing it. however, i was told no problem as it would go to my email address. after giving them my new cell phone number and email addrsss, i NEVER got a receipt. I will be returning everything and not shopping here again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello TedC, we’re really sorry to hear about the trouble with your receipt, that would be incredibly frustrating for anyone, especially after being told it would arrive without an issue. Your purchases should show up in your BestBuy.com account if the correct email or phone number was added, but if something didn’t link properly, our social media team can help track it down or get a copy sent to you so returning items isn’t a hassle. Please reach out to them on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review, we're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    BEST BUY IS THE BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership has been an excellent experience. Best Buy is my personal preference for all of my technology and appliance needs. Geek Squad is always knowledgeable and helpful when it comes to questions and concerns. 1,000,000 stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes for a quick price match tool, all the other perks just make it useful with my camera equipment purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with shipping and return costs and it’s lots of value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Test your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for you to really test out a product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    extended return period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for me.. I got it because it extended my return period so I had more time to evaluate what products I had bought

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jeff! We are happy to hear that the 60 day return and exchange period is working for you! Thank you for being a My Best Buy Plus member. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper……………… Excelente …………. Muy bueno …………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discounts are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that helped us were exceptional, very informative, knowledgeable experts in the field of electronics. It was a pleasure working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is extraordinary for the return SOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped me in so many ways, i’m so thankful for the perks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s best you have this membership that way you can at least get the discount that you would need in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price of membership. Better deals than non members. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to buy appliances and was told there is an 18 months no interest card and so I applied. I don't need it but who's going to turn down free money. I had a FICO over 800 and solid financials so buy the stuff and it comes to $5600 and I only get approved to $5000. Not sure why that is the case but I don't know how they run there business so blame me for being ignorant. A few weeks ago by and before I am due to pay or before I even get a card in the mail to start my account I get a notice from credit watch that I have exceeded a credit limit on a card and get almost a 100 point hit on my FICO. I see it was my Best Buy card and called to make a payment over the phone to get it under the limit. I still have a massive hit on my FICO and I was in the middle of buying real estate so now have a huge headache trying to transact that I still haven't been able to resolve 2 weeks later. The minute I use their free money for 18 months is complete I'll close the account and am done with Best Buy.

    No, I would not recommend this to a friend