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Customer reviews

Rating 4.2 out of 5 stars with 38956 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,956 reviews
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership and geek squad services are great and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save that money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to spend a little to save a little. Im a big fan when it comes to shopping for tech at Best buy, so the savings is worth it for the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bestbuy benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and the help that the Customer Service team supplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave goo advice and answers all my questions and they were friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MY BEST BUY PLUS SHOULD BE MY BEST BUY GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a member of MY BEST BUY PLUS I purchased a new washer and dryer. 45 days after the purchase the dryer it quit working. Standard response by Best Buy was to refer me to Geek Squad for repair, but due to my membership Which allows for a no questions asked return or replacement I am receiving a new dryer! Good job Best Buy....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    rethinking this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really seeing the advantage of the My Best Buy Plus with several of my purchases but the prices was actually more. The plus discount is taken from the original product price and not the selling price

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a laptop that one tech guy in my neighborhood said I would need a new one. You guys fixed it in 10 min. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just signed up and purchased appliances. Love the great service and perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every Best Buy customer should have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Best Buy customer you must get this membership. This membership gives you sixty days to return and much customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for those who shop from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt able to use the membership often however I was able to get get great discounts when I made purchases

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi LizB,

      Thank you for sharing your feedback with us. It’s great to hear that you were able to take advantage of some great discounts with your membership, but I understand how frustrating it can be if you weren’t able to use it as often as you’d like. We value your input and would love the opportunity to learn more about your experience and see how we can assist.

      Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email. Also, please mention that this is in regard to your My Best Buy review so our support team can assist you promptly.

      We hope to hear from you soon. Thank you for reaching out!

      Best regards BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    actually good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got recommended this by a employee and it was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful benefit that provided competitive pricing on several purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership prices and Geek squad support are awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NEW refridgerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our new refrigerator. It was delivered on time and the guys setting it up did and excellent job. I would have preferred to have our town take the old one away for free but the cost for removal was the same as to just put it outside for us!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OUR HOLIDAYS ARE ALLWAYS BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT A GREAT VALUE NOT JUST FOR ME . BUT MY ENTIRE FAMILY WE LOVE BEST BUY/ BB FOR THE HOLIDAYS, ALL OF OUR TECH HAS COME FROM BB AND WE LOVE THERE SERVICE, HOWEVER, SOME STORES HAVE BETTER STOCK THAN OTHERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Rewards and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reward benefits, as explained by thoughtful customer service representative; keeping customer’s interests first! Nice to be valued!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing that I have protection towards my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it and I use it often!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! The bonuses are always a welcome surprise and keep me coming back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy i haven’t needed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for the coverage you get. I got it when i got my new Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little printer....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine now just hard to set up. The problem was we have a second printer and it kept interfering with this one to set up so we had to unplug the one we had and then set this one up now it works great.

    I would recommend this to a friend