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Customer reviews

Rating 4.2 out of 5 stars with 38958 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 38,958 reviews
  • Rated 5 out of 5 stars

    Great membership worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good deal and have used it, the staff at my store ade awesome as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't want the membership didn't ask for the memb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was absolutely atrocious to managers one in training felt it was necessary to not only mess with me and have fun but also quote unquote make an example. I brought my item back it was one day late after the 14-day period and they said the only way they would take it back and refund my money as if I purchased a $50 Best buy membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership certainly doesn't cover previous purchases as only purchases made while the membership is active would qualify for the 60-day return and exchange window. We would like to chat with you if you could please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Membership fine but call center is not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I'd might give this a 5 star rating if it ONLY applied to our experience in the store. They have been great, however, the BestBuy Rewards call center has been awful! They have continuously given me misinformation !! Which ended up costing us a $100 loss and way too many hours of my time on the phone!! Because of this I'll have a hard time recommending to family and friends.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Darlene! We appreciate you sharing this review, although are saddened to hear you have not received the best support regarding your rewards. We would be happy to help. To begin, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Gold Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was offered to me at time of laptop purchase. Sounded like something I needed to have for peace of mind. Great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership is worth every penny! It offers amazing perks like free shipping, and exclusive deals. If you shop at Best Buy often, this yearly subscription is a fantastic value. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with my membership. I had to recycle my TV when I bought another one and they were quick to assist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for loyal members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy for most of your tech needs its perfect for the peace of mind Knowing that the warranty is covered for 2 months* give or take But If you shop anyother place no.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought membership to get discount on Office 365 renewal but not sure what other benefits it provides. Likely to cancel membership before annual renewal time.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Neal! We really appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships, and we're truly excited about the great value My Best Buy Plus provides. We'd be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me at more membership benefits and the associate that helped me with the decision was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable staff..Lincoln is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff..Lincoln from the Westbury location guided us to optimize our savings and rewards..Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustyn did great at setting me up with the entertainment center and setting up the Geek Squad. Bram with the Geek Squad was awesome and set up the entertainment center, mounted my 65" TV and showed me how to use it and add more apps to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, gives you options, and trust in the company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like all the offers they give for money back. makes me wants to buy my pc accessories from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing better than the membership fee is getting it for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i signed up for this. Not only discounted prices but all kinds of perks come along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff answered all my questions regarding my brand new MacBook. They were super helpful in choosing the laptop best for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value added purchase made in 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to choose Best Buy as our source for technology over all other vendors. The ability to deliver as promised on all of our orders has been of great value to a large non-profit who needs to pivot quickly. If the delivery time is same day, the delivery arrives the same day. I cannot say that for other providers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Was Not Helpful By Working With One Emp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor coordination and implementation of calendars has been disappointing and trustrating. A delivery off a new TV was cancelled twice … with no proactive interest from a support person. After the second rescheduling option failed, I cancelled purchasing the TV. And, the Seller appeared to view as just anotherday.”

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for taking the time to leave this review here, although we hate to hear your delivery was rescheduled multiple times. We understand your feelings here, and would like to see if we can help in any way. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Just got the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the membership yet. I'm just writing a review for a chance to win the gift card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership includes a lot of great Perks. It’s a must for people that love tech, but don’t know how to fix it.

    I would recommend this to a friend