Customer Ratings & Reviews

Best Buy is & always has been a pleasant experience! Your representative was knowledgeable & extremely helpful. He knew exactly what I wanted & had the item asap & explained the warranty, which I purchased. It was a quick & easy purchase! Your sales personal was the Best Buy expert! Best Buy experience ever.

This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays

It’s been great having this membership!! So many deals & it’s come in handy so many times, so worth it!!!

I was skeptical at first, but really impressed a couple months in. In-store salesperson recommended the membership for multiple reasons, not the least of which was the extended price match guarantee. I had bought two LG OLED C4's so the price points were pretty high and any price reduction would more than pay for the BB+ membership. Sure enough, the prices fell. I returned to the store with my receipt expecting a hassle, but the staff credited my account with the price difference AND applied some of the rewards dollars I had accrued from the original purchase. I was so delighted, I bought a new printer with some of my savings! The Geek Squad guys who did the TV install were terrific as well. Really impressed overall.

Geek squad is great! They hung a new bracket for the new tv, set up everything and explained thoroughly how to work it.

The membership is pretty nice if you buy alot from bestbuy. The 2 day shipping is consistent and you can get decent deals/offers from the membership. Now the best thing for me is the 60 day return policy that you recieve from having the membership. That allows you test out the product with more time and thus allows you to truly test it out and see if you like the product.

I recently signed up for the My Best Buy Plus™ Yearly Membership, and it has been a fantastic investment! The membership offers incredible value, with a host of benefits that enhance the shopping experience at Best Buy. One of the standout features is the exclusive member pricing, which has allowed me to save significantly on many of my purchases. The early access to sales and events is another major perk, ensuring I can get my hands on the latest products before they sell out. Additionally, the free shipping on all orders, regardless of size, is a game-changer. It has made online shopping so much more convenient and cost-effective. The member-only deals and promotions are also a great bonus, providing even more opportunities to save. The customer service for My Best Buy Plus™ members is exceptional. Every interaction I’ve had has been positive, with quick and efficient resolutions to any queries or issues. Overall, the My Best Buy Plus™ Yearly Membership is a fantastic way to maximize savings and get the most out of shopping at Best Buy. Highly recommended for anyone who regularly shops there!

If you shop at Best Buy regularly, the My Best Buy Plus™ membership is a fantastic deal that pays for itself quickly. For a reasonable annual fee, you get free 2-day shipping, exclusive discounts, and early access to sales all of which make tech shopping easier and more affordable. One of the biggest perks is the exclusive member pricing on select products. I've already saved hundreds of dollars on items that weren’t even on sale for non-members. The extended return window is another huge benefit, giving you extra time to test out your purchases without feeling rushed. For gamers, home entertainment enthusiasts, and anyone who loves the latest gadgets, this membership is a no-brainer. It bridges the gap between standard retail shopping and a premium experience without breaking the bank. If you shop at Best Buy even a few times a year, My Best Buy Plus™ is absolutely worth it!

Best Buy’s Plus Membership is absolutely worth it! The exclusive member pricing alone has saved me a ton on items like Sony XM5 headphones and video game accessories. I also love the free 2-day shipping—it’s super reliable and fast. The extended return window gives me peace of mind, especially during the holidays. It really feels like Best Buy rewards loyal shoppers with genuine value. If you shop there even a few times a year, it more than pays for itself. Highly recommend it for anyone looking to get more out of their tech purchases and save while doing it!

Amazing membership. You could get eqrly access to new products with lower prices and there is no interest on monthly payment. I really liked the customer service too.

This is the first time I have paid for a membership. Hoping to get some advanced notice for Christmas purchases. I only agreed to it as it reduced the price of my Microsoft purchase and ended up only really being $10 more than if I had not signed up and just bought the Microsoft 365. Seems to be worth the extra money.

Best Buy is the only physical store I shop at anymore. They always have what I need in stock and the employees are always helpful and knowledgeable. The Best Buy Plus membership just enhances an already enjoyable shopping experience by adding deeper discounts. I highly recommend membership!

I didn't know such great customer service still existed! No surly tattooed teenagers running this place! I have purchased both a Kitchen Aid oven and a Frigadaire refrigerator and had the deal done in 20 minutes or so! Soly, Cale and Andrew at the Colorado Mills store were amazingly knowledgeable and helpful. Such nice young men who advised me wisely. The delivery guys were also wonderful, and I had my appliances in a weeks' time. Very heartening to know there is a store where you are greeted when you walk in and someone is there to help in short order. I highly recommend Best Buy!

I was a member before and when purchasing a new TV about two months ago I renewed the membership. It's still too early to review the service.

Took this protection due to my system being hacked. Geek Squad cleaned out my computer and safed all my files to a thumb drive to trader to my new computer. Then they will wipe the old computer completely clean so I can sell it.

This membership was cancelled there was not much detail as well as clarity about the automatic renewal not happy that is why I canceled this.

Bought the service thinking it could be give me a fair chance at getting invite only items. I was wrong. At least Best Buy gave me a full refund after less than a month.

I recently purchased a LG front load washer from BB. As I had not owned a front load before I had lots of questions. BB Geeks professionally and patiently answered each one and more!. They also explained the membership benefits which were too good not to take advantage of, Now I can sit back and enjoy my washer with confidence and peace of mind. From going into and exiting BB every member of their staff made what could have been daunting experience to be quite the opposite. The delivery and installation went perfectly. Thank you Best Buy.

We use the membership to make the purchase of a washer, dryer and TV and easily paid for itself in the long run. We feel this is going to be a great option for us to use.

I haven't used this yet but the workers at my local best buy where so helpful, so I find it hard to imagine that it won't be worth it, as well I will be upgrading to the full coverage.