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Customer reviews

Rating 4.2 out of 5 stars with 38969 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 38,969 reviews
  • Rated 5 out of 5 stars

    Excited about this support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shout out to Kyle at Geek Squad! He's professional, knowlegeble and patient. I would recommend this plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bst Buy Plus is a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus has enabled me to have additional time after purchasing a product to return it if there is a problem. I have found that sometimes a product may function well for a short period of time and then fail (through no fault of Best Buy), in which case it can be returned with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I have ever owned,and I am 80 years old!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Sony 42 inch TV and could not be happier. The size is perfect for my small living room; the color is great and the picture is really clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really see any perks for having the membership. It was better when they had rewards just for buying stuff and not having to pay a yearly subscription. We didn’t utilize it and we don’t need it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great memenership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, definetely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what you want me to tell ? i wanted to buy something from your store , you did not have it and i did buy from office depot. and i did not get much help to find item i as looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Worth every penny. Will definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to be a member. I can’t tell you how much it means to me to know if I need something from Best Buy. I know I can count on them. It’s just great to know that if I need anything electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program. Saves me money and has different items for sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that its free shipping buy i love best buy products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied with price drop match feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to be able to use the price drop feature of the membership. When the price dropped on the MacBook Air,, the employees in the store were able to return the money on my credit card without much difficulty.. But it would be a much better feature, if it happened automatically, without my having to repeatedly go to the store to check the price for 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is 1000% worth it as long as you love technology and you like to randomly see all the different items Best Buy carries. The buy 2 Nintendo switch game and get 1 free was my first purchase then Dyson vacuum that was 649.99 ended up because of the membership 349.99 best deal I’ve seen. I just upgraded from Plus to Total with the new purchase of two iPhone 15 Pro Max’s and it included AppleCare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item I wish you had more discounts percentagewise off of products, but it’s OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This membership is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really helpful especially with gift giving! The ability to have extended time for returns and special offers for members is such a nice touch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really seen much benefit from this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is so cheap and helped saved me money plus I received a rebate for a laptop I purchased full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Useful membership program, even if you are not a fewquent buyer, and member always have huge discount rates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our plan. It adds protection to our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this membership to purchase a HP printer and ink. It was great for the printer purchase which is still working super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use, good benefits.friendly and professional service.

    I would recommend this to a friend