Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38969 reviews
(38,969 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership was beneficial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was great and saved me money for the year I was a member. The reason I canceled membership is because it was on my business account and I may retire soon and did not want the annual renewal charged to my business account after I retire.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient to use, good benefits.friendly and professional service.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discounts are of real value. Plus, the people who helped get the value from this program were great!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Worth it? meh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough value. Most of the BB Plus items seem to be small, overpriced items to begin with or high priced items discounted a bit. Saved a bit on a TV purchase initially, but can't find a real reason to renew.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't been the right fit for you so far. We want to make sure you're fully aware of all the great benefits it offers, and we'd be happy to discuss these benefits with you in more detail and address any questions you have. Please call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention your My Best Buy Plus review. Thank you.
Rated 4 out of 5 stars
Great value !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that i can purchase an item and have extended return policy on all purchases. Definitely recommend plus to anyone its a great value. Also get 50 bucks off certain items in store which is great.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your feedback and we are glad to hear you are enjoying your membership. Extended return periods are one of the many perks you receive as a My Best Buy Plus member. Please stay up to date with the latest updates and benefits at https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Best Membership for Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have! You get unlimited geek squad support and piece of mind knowing that there are protection plans on your purchases.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Buy plus membership when you need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright I purchased laptop that gives me $50 off when I get $50 membership. So no brainer. Purchase this membership when you need it. Be careful not to forget to end membership if you don't need
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!
Rated 4 out of 5 stars
sometimes it has good promotions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 3 or 4 products with good promotions
I would recommend this to a friendRated 1 out of 5 stars
Promotions are a SCAM!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I earned 40 dollars in bestbuy rewards from buying $250 in Nintendo merchandise. I used that and another $10 reward ($50 total) to preorder a game. When the game came out I ended up not wanting the game anymore so I took the unopened game back and returned it within a week of recieving it. I only got refunded the $10 I spent which was fine because the cashier told me that I would recieve the $50 bestbuy bucks credited back to my account later. Fair. Come to find out since it was from a "promotion" that the $50 is now forfeit! I didnt recieve that money as a "gift" i spent hard earned money to earn it. Not only that, were I not told that $10 was all I was getting for returning my $60 game I would have just kept the game! Ive spent tens of thousands of dollars buying stuff from this company (probably 100k) over the last 20 years from appliances, TVs, videogame systems, phones, headphones, computers, ipads, refrigerators, ect... and youre just going to take my $50 credit that I was going to use to buy a different game and say, "sorry". And they were quick to take the $2 back in BB rewards eaned for the purchase. I feel incredibly distespected. Punished. I cannot in good conscience recommend this at all. They lost a long time customer.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Hammer! We appreciate you posting about your experience, although this is far from what we expect for our customers. We never want to provide the incorrect information to our customers, as it does a disservice to them. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Enjoy the extended return times and benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined up as I planned on making some big purchases and wanted the extended return windows and other benefits.
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone that does electronic purchases very often
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the membership. Always has great discounts. 5*
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Membership out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member pricing on excellent quality products! Easy online ordering. Fast shipping. Wonderful customer support! Great value!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very useful to us. We do a lot of tech and having that peace of mind with extended return is a plus. Holiday time and everyone always wants the latest and Best Buy always delivers. No issues whatsoever.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits are absolutely worth it, especially if you're someone who regularly buys electronics or needs tech support. Plus, there are exclusive discounts on a lot of products. I’d highly recommend getting the Best Buy membership.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I went to Best Buy to buy a TV. The service I received was amazing! One of the TV experts and came in and suggested a few TV's for us based on our prefernces. He explained the pros and cons of each TV effectivley. With his helo we were able to buy a TV that we are happy with.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great services with many perks
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love membership program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership program is fantastic, because they offers nice price and condition. I’m so excited with the service.
I would recommend this to a friendRated 5 out of 5 stars
***** steve marshall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***** ***** ***** ***** ***** thank you for doing a great job.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Opened boxes excellent but received like a trash..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is okay but very very disappointed when buy 2 times open box excellent inspection buy technician.. when I received like a trash... Bestbuy don't care customer..
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
