4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40375 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 40,375 reviews
  • Rated 5 out of 5 stars

    The membership is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be a Best Buy Plus member. The 60-day price match is a great feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for those it benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this membership has some decent benefits it isn’t that beneficial to me. Did allow me to return my laptop after having issues with it outside the normal 15 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good depending on what you’re looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good you get some discount but most of the time is just like 5-30 off and some occasions up to 150 and rarely 150+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that there is a gift card out there. Can use it for movies and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still waiting on this $50 gift card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who worked with me on the phone had some true patience because their system kept crashing that particular day. But he kept his cool as did I, I wish I would’ve written his name down but y’all can find out who he is and give that man a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership hoo..hooo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being the part of best buy member. I can tell only that and rest you will feel the same after you become the part of the member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates and daily or weekly deals are frequent but not overwhelming. Not every offer is ideal for you but are nonetheless a real deal. I have started helping family members get what they are looking for and build to my benefit. Will renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits with membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy plus membership offers Great discounts and Great benefits with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mitch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you update notice ahead of time for on sales product & promotion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership is a solid investment if you’re a regular shopper at Best Buy. The combination of discounts, free shipping, and extended return periods adds significant value, making it a worthwhile consideration for tech enthusiasts and frequent buyers alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service excellent, many products to choose from , easy location to get to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deal of the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they do deal of the day. I just wish it was more relevant to the stuff I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best and most organized store to do your shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal for shoppers who appreciate value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the BB Membership to be of considerable value, especially in the purchasing of furnishing our new home with multiple TV's, entertainment centers and other items to increase our enjoyment of a new home. Just knowing that Best Buy stands behind all of our purchases from them gives us a sense of security and appreciation because of their reputation for customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value it has saved me on my purchase of my computer the price has went down twice since i been in membership and i really like being able to save every time i purchase something i'm going to make sure that i have a membership and i will recommend getting a membership is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund at a later date…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the opportunity to buy an item, then get the sale price (via refund) at a later date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unsatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could do less than one star, I would. I purchased an iPad and the Plus membership with the commitment of the sales person that of the price of the iPad decreased over a 30-day period I would get an email informing me and I could go into the store and get that amount credited. 1. The next week the identical iPad in the same store was $95 less. 2. I did not receive an email notifying of me of this. I found out by going to your web site. 3. I go to the site and they are unable to credit me the savings unless I disassociate the Apple user id from the device and then come back in. The device was a gift for my 83 year old mother who has difficulty Navigating technology. I had gotten the iPad configured for her by then to dissassociate the Apple ID for a couple of days so I could gonna l to the store and then try to set it back up for her. This is unacceptable and was not explained to eat the time of purchase. While not completely worthless, the purchase of the membership was about 99.9% unless to me. I do not see myself purchasing at Best Buy again and will pass on my poor experience to others if asked. They deserve to know of the caveats that your sales associates and customer service associates do not inform you of when they are happily taking your money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience. I can't understand why the iPad would have needed to be disassociated for a Price Match. You can certainly reach out to us at any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) with support in the future to avoid unnecesary steps when price matching items. You can also see the benefits avialable with the My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bronx Terminal Mall customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several TVs, cell phones, computers and digital TV antennas. I've been very pleased with all my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If pays off in the long run So many promotions and points offereed Got the Apple Watch series 10 last year almost for FREE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus gets an A Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitate to jump into subscriptions that I won't take full advantage of that justifies the cost, but Best Buy has been my #1 stop since forever. I really enjoy the perks of My Best Buy Plus with exclusive deals and discounts that more than pay for the membership fee. It's good to be in good hands.

    I would recommend this to a friend