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Customer reviews

Rating 4.2 out of 5 stars with 38969 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 38,969 reviews
  • Rated 5 out of 5 stars

    ***** steve marshall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***** ***** ***** ***** ***** thank you for doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Only a month in, but no complaints so far, definitely feel I got good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that the member told me about the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great . I got the p90 . I love it. They price matched as well and geek squad did the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying update on new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to save for those who regularly are looking to keep up with the latest electronics available on the market. The best buy will keep customer aware of new electronic deals via text and email messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Use for Points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits with bonus certificate for every day use of products. Gather with friends or families at restaurants, gasoline (especially, when owning a moving vehicle), and products that get be of great user, if and when any atr needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away. Stay far, far away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been terrible. I spent around 8,000 in one day at Best Buy and got the membership. What did this get me? Nothing. An absolutely useless “concierge” and a TV, sound bar, mounting kit, and in home set up that couldn’t be done FOR OVER A MONTH after buying it. Two weeks after my purchase I was told “your items aren’t available yet, we need to reschedule your delivery and install” to a date that was over a month from when I had purchased these things. I took time off of work to be available for the originally scheduled delivery and install. I told her the new date didn’t work and asked for a different one. Okay, she said. I asked for some sort of compensation. How about you waive the delivery or install fee? Oh we can’t do that. Cool! Really feel like a valued customer. After the call ended, I got about ten emails each saying my appointment date was changed, and they all said a different date. And the final date it’s scheduled for? The date I TOLD her I would t be available. Thanks Best Buy. I’m never going there again. This program is an absolute joke - avoid at all costs.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Delivery delays for items that aren't available can be tough. If you would like support you can certainly reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) The My Best Buy Plus membership does offer many benefits that you can see online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Value TBD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made a few purchases recently, but just not sure if the membership cost will even it out. I do like getting rewards that lower prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership seems to offer great deals and discounts of great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta deal on most products love the service and fast delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership at a discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to obtain except I had to ask. I wasn't happy with the original plan that cost more than I wanted to pay and just wanted the security plan. This gives me a little more help and the security plan was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nerd money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership, saved me hundreds so far in the first year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was great! Very savvy cat. Thank you Geek Squad! This is why I never buy computers anywhere but Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome member deals and affordable prices. Protection plans are always a great addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership if you buy things frequently. Saves tune and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a new member but I'm loving it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Prompt and professional service. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand the whole premise of the card, but I have not gotten the chance to really use many of the different advantages. Otherwise, it is great having a service to get good deals on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to be a member ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , accessible and easy payment , it’s always good to be a member of Best Buy .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is worth its cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the membership was paid for in the discount I received on the laptop I bought. Definitely worth it when buying higher, more technical items. And now I can look forward to discounts on some necessary accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great. The experience to fix my order went smoothly. The Danvers, ma location is amazing Mike (older gentleman) in kitchen appliances was wonderful. Very courteous and super knowledgeable,

    I would recommend this to a friend