Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 38,981 reviews
  • Rated 5 out of 5 stars

    Sleep easy w Best Buy Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy what you need when you need it and don’t worry if it goes on sale. My Best Buy plus membership will reimburse me the cost difference if it goes on sale. Peace of mind and all on an app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership to get a "free" $300 TV with an item I was going to buy anyway. It also allowed me to get $28 off an item I was going to buy anyway. So long as I sell the TV for at least $22, the membership will be well worth it. I'm also writing this review so I can maybe get a $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is such a plus.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited greek squad help, having a peace of mind that all my purchases will have Protection plans! Awesome to have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not used it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok. I wouldn't get it again. The cashier talked me into it. I think the extended warranty would have be better to get but I dont really think those warranties are woth it on most stuff

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Using the membership is as easy as using your phone number to find your account in store, or signing in with your account online when making a purchase. For support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Paid for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself through the price matches on the TV and accessories. Aside from that I didn't use it at all since electronics purchases aren't an everyday thing for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very prompt on how they repaired my lap top and explained things so I understood what they found and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a yearly subscription to Best Buy membership is totally worth it to save money on products all year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the older rewards system better I think

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see the point, just wish I didn't have to purchase a membership to basically get what I already had with Best Buy Rewards. Do like the website and use best buy for most of my electronics, very convenient in that aspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Mini IPad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spoke with Tun. He was very informative and answered all my questions. I appreciate the Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VEwing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I enjoyed excellent customer service, the salesperson at Tinley Park was knowledgeable, patient and friendly, I ended up spending over $2000 for an LG TV with Geek installation. I purchased it on a Friday at 4 pm and on Saturday by 10 am the following day, it was fully mounted and installed. Very smooth work by the Geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with rewards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extended 90 day return window, but I hate that any time I get some sort of "coupon", they always expire before I want to use them! Give us at least 6 mo to use these reward discounts!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, David! We appreciate your review, although it's concerning to hear you had an issue with your rewards. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase of a refrigerator turned out to not work for our situation. We bought a another more expensive one, and they took the original one back and installed the newer one. No questions; no problems. Everything is now excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B kg. You I fu it up In. Oh o lol obviously dysy73,5(,8;ud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customers who want faster service, better deals, and more flexibility—especially if you're making frequent purchases for your ventures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta get this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have done. Besides the great benefits it provides. I have received excellent pricing on limited items. And the staff at the Pleasnt Hill location are excellent. Shout out to Kendra for her outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping here. It is very reliable. Sometimes even if I choose the wrong product and open the box, they help me without any problems and take the product back and replace the product I want. Thank you very much to the Best buy family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Value For Large and Small Purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this membership. It has been helpful in store and when ordering items, ex. shipping costs: (everything we have ordered has had free shipping). We have taken advantage of in store sales (members only) as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership so I'll use every year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Because of this membership I had so many advantages. I'm getting very good offers it's notifying me before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love everything about it its the best decsion i ever took addng this to my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college students early on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I got gift cards to help me pay for college essentials

    I would recommend this to a friend