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Customer reviews

Rating 4.2 out of 5 stars with 40286 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 40,286 reviews
  • Rated 5 out of 5 stars

    BestBuy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value for all thats included. The 2 things that personally stand out for me would be the extended return period so you really get to use new items and really know if you like them or not. The second is definitely the deals that are exclusive to this. Can easily get a deal on a single item thats worth far more than the membership itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop and new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best customer service, ever !! Nice to be able to deal with real humans instead of getting on line and dealing with AI bots.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High Pressure to enroll membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried the membership. The only reason I signed up was due to the high pressure from the sales staff. This person wasn't the sales person, but another associated who wasn't going to accept no for an answer. It finally came down to giving in or going elsewhere to purchase a computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    help you a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy menberschip is fantastic, I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy it for the extended return window only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window is worth price alone. Seriously I cannot stress the benefit of this if you use it to your advantage. I value all the other “benefits” at $0 though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The difference that I'm making

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a leader because I have three people to sign up after me that are followers because so I'm doing something right and I'm making a difference

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in April and to date have not received it. The latest delivery date is 6/29 with no assurance that it will be met. When asked when I will be informed I was told if you don't hear from us next week, assume it will not be delivered. REALLY.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Total™ member, Concerned! Getting a new appliance is meant to be exciting. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance with your delivery. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this membership is gray because it gives you a lot of great benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service with knowledgeable staff. Everything you might need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and good savings if you will be using it more than once to really see the advantages and savings .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for great deals later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! It was essentially free because the item I purchased had a discount for the price of this plan if you purchased it. Why not? The holidays are coming and I need a Nintendo Switch, and this plan gets me the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Having the security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it came in handy for issues with my dishwasher and stove, and provided great assistance when I needed my iPhone repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying for months to buy the best buy card but it was not given, now that I could have it it will be wonderful to spend more often doing shopping, it will be my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome deals that you get with the membership for the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No it all's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome place but could be a little more knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very useful to us. We do a lot of tech and having that peace of mind with extended return is a plus. Holiday time and everyone always wants the latest and Best Buy always delivers. No issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying update on new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to save for those who regularly are looking to keep up with the latest electronics available on the market. The best buy will keep customer aware of new electronic deals via text and email messages

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it cause it saved me money on my purchase. Probably wont renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the best buy plus membership was great. I personally dont utilize it as much as I should however I think its great for customers who shop Best Buy often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK value if you’re an undecided buyer on products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see more benefit and value on offer.

    No, I would not recommend this to a friend