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Customer reviews

Rating 4.2 out of 5 stars with 38985 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,985 reviews
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a very good value for all the extra peaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 “ tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by geek squad. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has many benefits! You NEED to check it out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth the price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to justify spending the yearly fee for membership. Even with the discounts Amazon prices still better. Was told on new upcoming products membership gets first Dibs but still haven't seen that. Guess im still new to membership only time will tell.. ill definitely do a new review after few more months if it gets better ill chsnge my review.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ScottS,

      Thank you for sharing your thoughts and concerns about your My Best Buy Plus™ membership. I understand how challenging it can be to determine if the membership fee is truly worth it, especially when comparing prices with other retailers and waiting to see the benefits of early access to new products. Your experience and satisfaction are important to us, and I’d be happy to explain the membership benefits in detail to help you find the value it offers.

      Please feel free to connect with us through a private message on one of our social media platforms. You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.

      In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to learn more and assist.

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable always great deals love it for getting cell phones and bigger ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very successful. Great staff. Very helpful. Installation, Adonis, was 1st rate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when we bought our new vacuum. First of all, it renews automatically every year unless you cancel. Also by purchasing this supposedly if it goes on sale through Best buy then you get the difference back. However, when it's on their website cheaper it's through a third party and they don't honor that as being on Best buy's website. So I would definitely not recommend it to anyone. It's just a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MichealA! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team is always here to help. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is, for a year membership was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice membership for everyone needs electronics and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved having this it has helped me keep track of items warranties and helps me find exactly what I’m looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus yearly membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the excellent service by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices are best and employees know exactly what they are doing and are very pleasant to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know the benefits of the membership?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last purchase was a laptop computer, bought the membership at that time. I don't really know what the membership does for me so I can't really comment on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership isfine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel were fine, helped me find what I wanted and arrange delivery. 2 men delivered the fridge and the older one argued forever about 3 steps and wanted to leave it in the yard. Called me “old lady” in Spanish while arguing with his boss. Nasty, nasty man

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is giving good deals for customers. But we should have increased our return policies to 90 days so that if we are not satisfied with product we can utilize this option to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has much to offer. Still discovering!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for Geek Squad but will be soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I simply love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the membership to everyone because there are so many advantages with it especially 90 days return policy and Delivery Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth penny to have peace of mind Would definitely recommend everyone to make this investment!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. I don’t have to worry if I have any trouble with my television recently purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact you gave longer to return an item with this membership. All the extra little perks, discounts and etc. is a big plus

    I would recommend this to a friend