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Customer reviews

Rating 4.2 out of 5 stars with 40269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 40,269 reviews
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever was the tech that can and he was very professional. Explained everything to me. Answered all my questions and was very patient. He also came on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only place I will ever buy a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t want to get membership prices! There is so much to learn about the differences between the TV models how do you know what you are buying without the help of the staff there? They are great breaking it down for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair membership, I'm a frequent shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the cost is fair and I saved a lot. My wife and child are photographers and having the member-only discounts helps a lot when buying camera-related equipment and accessories. I would say I made up the cost very quickly, and then some. Otherwise, I do not see a downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a real value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value, particularly when it comes to returns. I needed to return an item well past the "normal" return date. Because I had the membership, the return deadline was extended and was reimbursed for a very expensive item very easily. Well Done, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always receive immediate assistance. The people answer all questions or find someone who will. I needed, they help load my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you are a frequent Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased a new TV and Xbox after a lightning strike, and the very helpful Blue Shirt Associate explained the program and how it was a good deal. We went ahead and signed up on the spot. After finding more electrical damage, we had to replace several more items. The savings the Plus membership gained us more than made up for the initial investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good membership highly recommended keeps all your products, protected and insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live it always new deals and the 60 day return window makes things very NYC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly useful benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I'd actually use the benefits of this outside of a major purchase but just renewed for another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been helpful in me getting better service and offers a few valuable benefits. Worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to buy an Open Box LG LED TV and after I was informed about the discounts and 60 day return if I didn't like the TV, with member ship I bought a new unopened box LG TV for close to the same price as the Open Box and I feel much better about the deal. Yeah I think it is worth it no missing parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership that is worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the benefits of the plus membership outweighs the cost of it specially if you buy your electronics mostly from best buy. It gives you additional discounts on some items and includes 2-day shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is excellent. Love the warranties on the sony stereos. I also like the 25$ rewards. Staff are excellent when i had a return. The updates on sales is very helpful as well. Worth the price h great coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Value, But support needs better training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Best Buy Plus Membership, when I purchased a 77' LG OLED TV, and overall, the benefits it offers are pretty exciting. The free shipping, exclusive offers, and extended return window make it a great value for my family, as we are frequent Best Buy shoppers. However, I ran into some confusion when a purchase I made dropped in price just 24 hours after I left the store. One of the main benefits of the membership is the 60-day price guarantee. When I called Best Buy support, the representative wasn’t fully familiar with the membership details, which made the experience frustrating and time-consuming. I found myself having to explain the program to them—which really shouldn’t be the case. This experience led me to do some online research, and I ended up finding the same product at a much lower price elsewhere (Labor Day Sale)—ultimately saving over $500 from my original purchase. I tried to discuss the situation with the store manager, who was very polite but unwilling to match the price. I strongly recommend that Best Buy invest in better training for their support team so they can confidently assist members and help them take full advantage of the program’s perks. The membership itself is an excellent idea—it just needs stronger support behind it. This time, Best Buy didn’t get my purchase, but I’ll still consider them for future purchases as their in store staff is second to none.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! I am also a fan of the extended return period, and price match guarantee, that is part of the My Best Buy Plus membership. There are some exceptions to the price match policy, but we can usually match our own sales without a problem. More information about our return policy can be found at the following link. https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002&CMP=fbss.If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to have been advised of the advantages of purchasing Best Buy Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my Best Buy Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a Best Buy Plus member. Being a member helped me get a great deal on my Apple MacBook Pro 14” that I use for schooling. It also offers great prices for Best Buy Plus members, free 2-day shipping, and a 60 day return policy on most products. I advise everyone to get a Best Buy Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good members that need 60 day extended returns. Good for free shipping as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called to let us know when they would be here and they were right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are excellent love the membership love the people who help me great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy Plus mrmbership is a very good program and offers some i centuves and savings that are very beneficial

    I would recommend this to a friend