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Customer reviews

Rating 4.2 out of 5 stars with 40269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 40,269 reviews
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Will probably renew next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Savings is good on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been helpful with saving on purchases. But, I am sadden that a few products that I’d like to purchase have been out of stock when I visit my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the membership! It has been a very important part of our purchasing power with Best Buy as items are covered and gives peace of mind when buying something that is covered and cost a lot of money. Love the security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new tv wall mounted by Ryan Correa great job professional on time cleaned up afterward, excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad techs were professional, experienced,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad techs were professional, experienced, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. He answered all of my questions and made me feel very comfortable with my purchases the membership gives me peace of mind knowing that my things have coverage for a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member - satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new membership! It has already paid for itself in savings and reward certificates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many special price options for the product for which I was shopping, but experience was fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice for Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Paid off after a single purchase. If you are looking to build a system this is a good place to start

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this for discount and shipping perks, but my main reason was to get a Discount on the NFL Sunday Ticket. Boy what a confusing mess that was. Even Best buy didn't know how it works, I talked to countless best buy people online chat, over the phone even at best buy store itself no one knew how to make it work. I had to contact YouTube tv they were the only ones who knew how it works best buy help was nowhere to be found.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for being a member of My Best Buy Plus. We never want to make it difficult to redeem your benefits, and we appreciate you letting us know about this concern. Should you need any further assistance, please feel free to reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff man. the returns being extended are a good perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for the member deals and added perks. Even saved a bunch of money in SiriusXM for 6 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the plus membership is a must you get the geek squad at your service they tend to ship your items sooner like 2 days rather then weeks you get a protection plan on most of your purchases if not all of them and you get great deals and customer service is on point it’s a must if you like buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a purchase and two weeks later the item went on sale. I was able to recoup $170.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Just for the warranties!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price guarantee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult and a lot of limitations to use the best price guarantee. I literally had seven or eight lower prices for the same item that I had purchased. After I submitted a claim (very difficult to find out how to do that.) I was told that none of them met the criteria. That being said my experience buying the product in the store was really very positive. I would not recommend purchasing this plan if you are looking for a lower price guarantee.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matching does have limitations as Qualified competitors are able to be Price Matched and Marketplace or third party sellers aren't able to be price matched. You can view more on the policy online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . You can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy the product i purchase from Best Buy. Im always recommend thos store to my friend's and family and encourage them to shop there all the time. I just enjoy this store for all of my electronic things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth the price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to justify spending the yearly fee for membership. Even with the discounts Amazon prices still better. Was told on new upcoming products membership gets first Dibs but still haven't seen that. Guess im still new to membership only time will tell.. ill definitely do a new review after few more months if it gets better ill chsnge my review.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ScottS,

      Thank you for sharing your thoughts and concerns about your My Best Buy Plus™ membership. I understand how challenging it can be to determine if the membership fee is truly worth it, especially when comparing prices with other retailers and waiting to see the benefits of early access to new products. Your experience and satisfaction are important to us, and I’d be happy to explain the membership benefits in detail to help you find the value it offers.

      Please feel free to connect with us through a private message on one of our social media platforms. You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.

      In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to learn more and assist.

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable benefits for the money. You would be crazy not to purchase this benefit if you are going to make any large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has great perks and terrific added value

    I would recommend this to a friend