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Customer reviews

Rating 4.2 out of 5 stars with 39112 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 39,112 reviews
  • Rated 5 out of 5 stars

    Staff was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that helped me out were great and were the main reason i got this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t forced into purchasing this add on but strongly steered into it. The issue that I’m having is that I have a BestBuy account but cannot access it. I’ve contacted local store personnel, chatted with the online chat folks, contacted support personnel & still absolutely nothing. So I don’t know if this product is worth a crap or not, I can’t access it to use it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, PAULAD! Not being able to access your account is a bit concerning. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Installation and sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dexter, is a true professional and make sure that we understood everything he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good price, good offers and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a peace of mind for sure.it has lots of perks and price match guarantee is a plus for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription, it helps a lot and guarantees a very good experience. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have only used it once but may be using again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can have security and that I am able to have large items delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pushing membership on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really want it but got it to get my item cheaper

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Saving is always a great reason to try out our My Best Buy Plus membership. See any other benefits you may not be aware of online at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also contact us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership deals are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership deals are the best! Took advantage of extra rewards to purchase stereo speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it like I thought. Maybe I need to buy more things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this membership gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good helps out a lot something you really really need and they're there to help at any given time well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is Very useful, there are great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership rewards program are working definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russ & Susan Anderson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 85" Samsung Frame TV and the service was outstanding. The two installers sent out with the TV were the best. They went over and above to install our TV and really knew what they were doing. They were oustanding!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv arrived already damaged. Two trips to the Dover store before we could have another one sent. We then had two tv charges to our credit card until we again contacted the store to have one removed. By the end of 2024 and entering 2025, things should be easy and it clearly was not so.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, AlexC! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Bang For The Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically pass on these types of "upgrades", but after reviewing all of the benefits, it wouldn't make sense to do so. I will update as time goes on as I have only joined less than one month ago, but so far I am satisfied with the opportunity to have these benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership — 100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Best Buy Total membership is the smartest thing you can ever do. Everything you buy there is covered with a 1-yr warranty, as long as you keep up you membership. It pays for itself. The benefits are too huge to mention here. Look on BB .com or go on a store and ask about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales man was very helpful in chosing this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus user review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly explained the pros of each memberships!

    I would recommend this to a friend