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Customer reviews

Rating 4.2 out of 5 stars with 39126 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 39,126 reviews
  • Rated 4 out of 5 stars

    Forced member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was signed up by an employee without my knowledge but I ended up enjoying the perks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a 500 credit for the membership, though I haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new but looking forward to benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the membership but see where it could benefit us a lot in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to extend the return policy among purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy from my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am strongly satisfied and happy to be as customer of Best Buy, I highly recommend to those he really looking for a good quality with affordable prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use your member every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good this service I don’t wanna lye but ver nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership saves you money. Lots of money. Grt it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karine Hovhannisyan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value.I get gig help wherever I'm. Time frame is also great to pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek support is amazing and definitely makes the price of the membership seem not too pricey!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love Bestbuy I’m with them since 2008 and always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I sign for my Bestbuy plus .I did many purchases but I didn’t got any discount.it should be at least onetime discount on first time purchase .after we sign for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the value of this membership and how easy it always is to do business with Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership a lot and our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use best buy membership great membership for good things and value discounts and we loved a lot as they give great discounts and great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership is a PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value for the members, it helps them in each way they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave nice option for free shipping and promo deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership really slaps! You won't regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy+ membership makes it extremely easy to make purchases. I love the speedy processing and delivery most of all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this washer and dryer is absolutely beautiful and complements my home perfectly. I’m very happy and satisfied with my purchase!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with Best Buy’s membership I have seen amazing deals for having it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped me get my order sooner than expected and is overall worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is helpful to get membership benefits of pricing, tech support and protection Plans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give Best Buy minus stars I would. Let me say my sales associate was good but could have been more knowledgeable. My condo has time restrictions for deliveries 8:00 am to 3:00 pm, I communicated this to S.A. and he did document. The evening before my scheduled delivery I received a text with my delivery time as 3:00 pm to 6:00 pm. I called customer service and after a lengthy wait I was in contact with a person who could barely speak English, she gave me another number to call , again a lengthy wait and that person disconnected me. The third time was a charm. My new delivery date was set for 3 days later. I had asked the S.A. if Geek Squad would be delivering my tv (twice) both times was was assured they would be. I did not want a third party delivery from Best Buy. Day of delivery the delivery company was MasTec, not Geek Squad. The driver called my phone to tell me he could not find the elevator. At that point I knew I was in trouble. I went down to find him and there was a person with his boxer shorts showing. He brought the tv up, hung in on the wall but required a longer HDMI cable. Went down t his truck, brought one up, connected it and told me $60.00. I communicated to him I could purchase one for much less. He wasn’t going to program the settings until I asked him to. I wanted to enter my own password and he said no, he would do it. I was very uncomfortable from the very start. He was going to leave with the picture looking like the tv I was getting rid of until I mentioned it.My plan was to come back at a later date and purchase another tv for the guest bedroom. I will NEVER purchase ANYTHING from Best Buy again and I have also communicated my horrible experience with Best Buy to all my friends and family

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech