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Customer reviews

Rating 4.2 out of 5 stars with 40256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 40,256 reviews
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok with us. Service, really fast and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a key part of greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving me extra chances to go big on things I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really helpful for me, i recommended all my friends to buy stuff from best buy because of perks like this. And also yeah it is a big brand and you can trust em for anything that you might come across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is very important to me. I had it before and had to stop due to inflation and a shortage of money. But now I am back for the help and relief I feel when a technical problem develops with one of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the return period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go this for the 60 day return period so I could try a new par of wireless headphones. It helped bc it took me for than 14 day to realize i didnt like the headphones. I.e. fit / sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership purchase.This membership saves you lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership for the extended return window and price matching products that I have already bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership matters!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Excellent product education.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership and out can save $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me a few times with my previous computer. I have no doubt that my new computer will receive the same speedy help with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The total package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me one of the best in the industry , complete and easy to ise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competitive Advantage for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy member is a considerable advantage. In our case, we can check the news and updates on products and special offers. I strongly recommend that everyone have this relationship with Best Buy and get the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the access to all my purchases!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this! Totally worth all the rewards!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save some money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age we all need to save as much as possible. MY BEST BUY PLUS HONESTLY SAVES YOU MONEY SOMETIMES A LOT. I LOVE IT ...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waist of 60 bucks. Thought you got points when buying stuff with it. That is what the sales person made it sound like. But no. You have to use there credit card to get points. I was under the impression that when I was buying a 2000.00 Doller computer and buy this thing I would get points. Sadly no. Just a bunch of emails on sales.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the membership and the customer representative we spoke with, regarding matching a lower price on our Samsung tv (after we purchased it). Thank you, Best Buy membership! William Duley

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can't get logged in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as I purchased a Sony TV and a Canon laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great . I got the p90 . I love it. They price matched as well and geek squad did the install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a real value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The extra return policy time and geek squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great help and information about my devices tv and more. Theses guys are the best

    I would recommend this to a friend