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Customer reviews

Rating 4.2 out of 5 stars with 40276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 40,276 reviews
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good you get to save on a lot of things and it’s for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get good deals with my Best Buy Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best price, the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best computer and TV store for me, I can always find the best computer desktop and laptop I need, and always get the best deals, Best Buy has the best service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not experienced membership long enough to kno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not experienced the membership long enough to know it’s value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Promotions are a SCAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I earned 40 dollars in bestbuy rewards from buying $250 in Nintendo merchandise. I used that and another $10 reward ($50 total) to preorder a game. When the game came out I ended up not wanting the game anymore so I took the unopened game back and returned it within a week of recieving it. I only got refunded the $10 I spent which was fine because the cashier told me that I would recieve the $50 bestbuy bucks credited back to my account later. Fair. Come to find out since it was from a "promotion" that the $50 is now forfeit! I didnt recieve that money as a "gift" i spent hard earned money to earn it. Not only that, were I not told that $10 was all I was getting for returning my $60 game I would have just kept the game! Ive spent tens of thousands of dollars buying stuff from this company (probably 100k) over the last 20 years from appliances, TVs, videogame systems, phones, headphones, computers, ipads, refrigerators, ect... and youre just going to take my $50 credit that I was going to use to buy a different game and say, "sorry". And they were quick to take the $2 back in BB rewards eaned for the purchase. I feel incredibly distespected. Punished. I cannot in good conscience recommend this at all. They lost a long time customer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Hammer! We appreciate you posting about your experience, although this is far from what we expect for our customers. We never want to provide the incorrect information to our customers, as it does a disservice to them. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great use !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership worked out great for me. I was able to save money on Black Friday with a price adjustment I was also giving 50$ cars to spend at Best Buy which was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and the benefits that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a real value! I was able to obtain a refund when the price dropped. No hassle! No problem!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plus membership is awrosme

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really wonderful being able to price Mach and the longer return window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan has a number of strong benefits including discounted prices and extended evaluation periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Nice to get Membership prices. The cost of the Membership pays for itself. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. The product I was seeking was in stock. Good job to all those at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college students early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I got gift cards to help me pay for college essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 50$ to save 200$. Good deal I would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helps out a lot and helps me get major discounts and certain items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Saves money but ended up having to pay for more installation when they arrived which was annoying but I saved on the purchase itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sincerely enjoyed my best 5 plus as my relationship with Best Buy has just gotten better and better.Nobody can beat their quality products and prices.And I have to say I'm probably on the app every day.Looking forward the next best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of this are great. Based on the savings, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery about ant membership sales pitch, however, this membership saved me money on my washer/dryer purchase. Hopefully it will save me money on future purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt always work right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great except...I was given $150 off my first purchase but the first purchase had to be ordered. The ordered item ended up being out of stock and i never recieved it. I purchased a different item and never was given the 150 off first item discount. Resulting in me not getting a discount but paying full price for the membership. I coulda just paid normal price and saved the membership fee!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Dan! We hate to hear you did not have the best experience recently with your purchase. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your situation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech