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Customer reviews

Rating 4.2 out of 5 stars with 40285 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 40,285 reviews
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal. If you are an usual costumer of Best Buy, it’ll help a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good help is hard to find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman obviously didn’t know what he was doing. Told us we should get it delivered in 2-3 days; a week later we called to find out it had never been ordered! Picked it up at the store; merchandise is fine, but the salesman obviously didn’t do his job, and didn’t explain things well.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I like the Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service and I even got some credit back due to a promo best buy plus had going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. I really like this membership because it allows you to make better use of offers and make a profit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really excited every time I visit the store because there’s always someone with a smile waiting to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership was a good value for me from the start as I was able to receive a slightly higher trade in value on my two used iPads. I then received my two newly purchased (and on sale) iPads from Best Buy overnight! Couldn’t have worked out better for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership program has been very good. I would recommend checking it out to all best buy cusromers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have utilized to get a better price on my laptop. Great value and has payed for itself 10 times over in the 30 days I’ve had it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know that I was signing up for it so never used it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Benefit of Plus Membership at Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the additional discount on the product and extended warranty and return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits my needs when shopping at Best Buy. So definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jorgy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with membership, live close to store in Sioux Falls and have ease of shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan on using membership 0ften

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value. with all the resources available to make a very good shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind of not having to worry coz the Geek squad will always be there to help me!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have profited being a member for this pasted year, renewing my membership will be hard to pass up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just Renewed membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always have Items needed and stocked, Courteous Professional Assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. I replace my iPhone screen protector every few months and it’s covered 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my go to place for all appliances and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is new but I’m excited to have it. I feel very secure. I mentioned to one of my customers (I’m also his customer) that I was thinking of buying a Mac and he said I should definitely buy from them. Especially since I have the membership. It’s reassuring to me that Best Buy’s employees believe in the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects me against price reductions. The difference in price was refunded to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welll worth the savings that it was. Made it a no beainer

    I would recommend this to a friend