Customer Ratings & Reviews

Employee explained the benefits of the membership. Its saved me a lot of money in the short time ive had it. I would recommend this membership to anyone who regularly shops at bestbuy.

we were able to get the discount when our item we purchased went on sale the next week

Well had that for yrs till I upgraded to the Total plan

I purchased my new laptop at the store and the store associate that sold me the laptop, recommended I buy their membership due to the perks I get with it. Somehow, purchasing this membership also saved me a bit of money with the current purchase than without buying it. So it was a no brainer.

Great service. Very knowledgeable sales associate in the camera dept. Forget his name (Danbury Store.)

Man this thing is off the charts. Saves me so much money I can return stuff as well

Amazing rewards and benefits for the price! Looking forward to future deals!

Excellent store, For all your purchases, excellent price and services

I got the membership at the time when i needed a new phone, new watch and earpods now am still using it for my scjool iteams as well.

The only reason you would want purchase this membership is for the extended return period. The Best Buy member pricing is ridiculous. Just wait and you will get better deals from other places. Bought 2 AirPod Pros. One they honored the price match because I used no points. The other I used $50 in Rewards and they would not honor because of this. They only refunded me $10 even though the difference was $60. And I received an email saying they would refund the total $63.60 which included tax. Now they said that was sent in error because of the rewards. Good thing I actually purchased from one of the other retailers just in case. Now with the extended return when I go see my daughter in VA again I will give her the new ones I purchased from another retailer and return the ones I purchased from Best Buy. Get my refund. Use my $50 rewards on something that same day and cancel this ridiculous membership. I used to have the Best Buy higher memberships when you’re tier was based on how much you spent, not an annual fee and there was a special customer service number at that time. You were treated right back then, and weren’t waiting on hold for 20 minutes. Thank you Josephine from Best Buy Customer Care and Nikhil from the phone customer service, your ineptness at your jobs saved me $50 renewal for this bogus membership.

great customer service while I bought legion go .

The membership is honestly a real deal! All the early sales and deals are amazing, I’m so happy we joined!

The membership is a great value. Best Buy has a really good plan that overs your item. You can't go wrong.

Great value for the price. Cost savings and price drop notification have already paid for the cost of the plan.

Very good, unfortunately I didn’t get a chance to use the benefits

Excellent offer from Best Buy, they promptly refunded $300 of my Laptop purchase from the month before when it went on sale several weeks after, just as they explained such a feature would work. Nice daily offers and discounts through Best Buy Plus too. Recommended.

Didn't see a huge value - but I also don't shop at Best Buy that often.

We love our membership. We enjoy shopping at Best Buy and have had positive experiences. Sales people are friendly and helpful. No hassle with returns and shipments came so fast.

Excellent service. Relaxing while shopping at this amazing location with all the items a customer need for their home.

Yeah, I don’t know why I bought this. It’s great if you can afford to buy a ton of Best Buy products I cannot unfortunately. :(