Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 37507 reviews
(37,507 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Best Buy Plus membership and I really like it so far. The exclusive discounts, free shipping, and special offers make every purchase easier. I’ve already saved enough to make the membership a good deal for m
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has helped us with several purchases but miss the free delivery option
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the My Best Buy Plus™ membership for a while now, and overall, it's been a good value depending on your shopping habits. The main perks like free 2-day shipping, exclusive member pricing, and extended return windows make a noticeable difference, especially if you shop at Best Buy regularly. One of the most useful benefits for me has been the exclusive access to member-only deals. I've already saved a decent amount on some larger purchases I was planning anyway, which helped justify the annual cost. The extended return window also takes some pressure off when making higher-ticket purchases.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Point of sales pitch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pitched at point of sale that the TV 's purchased would be priced lower by the Sooner Bowl and a crowd would be forthcoming. That did not materialize.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Bosch! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review may be related to a recent purchase and our Price Match Guarantee, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Happy so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use the geek squad yet hopefully I won’t have to but so far everything‘s been going pretty smooth the sales people were very helpful and I’m happy with my purchase
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being a member free shipping save money discounts
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked for me. Good deals and protection plans.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy, do they excellent job of their work with gift cards and everything I love Best Buy they support and help as a great team they are
I would recommend this to a friendRated 2 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with purchases and return trips to the store can certainly be difficult. You could certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . Please note that this review is based on your thoughts or concerns on the My Best Buy Plus membership.
Rated 5 out of 5 stars
Great membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this membership for many years. If I need a new device I just add it to my program.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended due to the flexibility to exchange and return in case you don’t like the product.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Pretty good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, only problem I have had so far is that the member only pricing has yet to align with anything I buy. So I would say expand the horizons on that.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Card membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing i love i can use my card not only in the store but outside the store and limits is great
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship has saved us a lot of money! You get great deals and it’s super cheap!!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best credit cards you could invest in so many different things you could use his card for; laptops, televisions, headphones, gaming, consoles speakers stereo systems. The possibilities are in this. I really appreciate the employees for getting me right and helping me find what I’m missing. You will not regret opening an account with Best Buy.!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a longer period to return items is a very big plus. Also having membership benefits is very nice.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A VIP Experience That Truly Pays Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I like my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership allowed me to get a big discount on the purchase of my notebook.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT CHOICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something that has ALREADY paid for itself!!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a long time I did not buy anything from Best Buy. We had a bad experience with a store in California. Until we met one of your staff members in your Medford store. His name is Jordon he explained a lot of things to my wife and I. Because of him we have purchased several TV’s for ourselves and as gifts. And because of him and the staff you have at your Medford store we do not go anywhere else to buy our electronics items we need. Plus we refer everyone to your store. This man is a truly an asset to your store and your corporation.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
