Customer Ratings & Reviews

Great benefit to have when unsure of an item. Online and in store support exceptional.

This is my second appliance since I became a member 2 months ago. I can't resist the offers.

This membership is really good is a good I'll gives you a great discounts plus the best deals on anything you purchase in store and protection for all your devices

[Employee of bestbuy] With this membership I get exactly what I need. One of the best investments to make with great savings that basically pays for itself. If you want to save on almost every purchase I would highly recommend this membership with that 2 month return & exchange policy.

My Electronics store to go to ..always come out with something good for the family.

This is a valuable membership. Glad I have it in case something happens and I need it! Pretty self explanatory.

The membership is the best thing to have because we can have some discounts on some of the offers that the store gives when they have some sales.

Nice Whenever I've needed something it's at Best Buy, thanks for being there.

I'm glad I purchase this washer. It really leaves the clothes clean, and spotless. Is not noisy, and easy to use.

I haven’t used this much but the support is really great with any help i need also love the discounts

Great rewards! Purchased a TV and had issues. Came out the next day and replaced with brand new TV!

Love the extra sale price that is offered on some of the items and free shipping and delivery.

It has been very beneficial and some of the perks a great

Being a member of Best Buy is really very helpful to me especially I work long hours and hardly no time to return orders. It entitles me to return appliances for 60 days.

Should have bought the protection plan for my lap tops but all in all it was great to have this plus membership

This membership offered a lot of great things and definitely came in handy. Hands down one of the best memberships I have and will definitely recommend it to family and friends

Loving my best buy membership so far. Picked one up when there where doing 15% back limited time deal.

If you frequently buy items from Best Buy, then Plus membership is worth it. Plus membership has expanded my return window to 60 days and given me access to exclusive insider sales and early access to sales. I have found this to be useful and worth the membership cost for me.

This is a bait and switch up sell. I purchased this at the recommendation of the check out person ahead of Black Friday sales. The process to request your price match involves the website chat feature or submitting a form, which during the Black Friday sales are not available until the sale is over. I took screenshots of the prices listed on the website during the sale to request the price match afterwards per their instructions. In following up a week after the sale ended, I was informed that they can only price match what the customer service rep can see currently listed as the sale price on the website and not apply the price match to the Black Friday sale prices during the previous weekend. During this exchange, the price of an item still on sale differed between what I could see listed and in my cart from what the sales rep saw. You cannot price match during the Black Friday sale which is not in their terms of service for the program, only we'll resume price requests after X date. From the end of the chat transcript: "The good news is, we will match Best Buy's price drop for most purchases made between Nov 1st and 31st December and this benefit can be taken advantage of until 14th January. Also we allow customers to request multiple price matches for the same transaction whenever there is a price reduction on our website. In addition, from December 3rd onwards, we will begin matching the prices of other qualifying retailers as well." Not true. Got a pro rated refund for this product. Skip it.

If you purchase much throughout the year it is well worth the price. You'll more than make the yearly fee back in the savings you get on purchases throughout the year.