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Customer reviews

Rating 4.2 out of 5 stars with 40418 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 40,418 reviews
  • Rated 1 out of 5 stars

    Does not apply to Black Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bait and switch up sell. I purchased this at the recommendation of the check out person ahead of Black Friday sales. The process to request your price match involves the website chat feature or submitting a form, which during the Black Friday sales are not available until the sale is over. I took screenshots of the prices listed on the website during the sale to request the price match afterwards per their instructions. In following up a week after the sale ended, I was informed that they can only price match what the customer service rep can see currently listed as the sale price on the website and not apply the price match to the Black Friday sale prices during the previous weekend. During this exchange, the price of an item still on sale differed between what I could see listed and in my cart from what the sales rep saw. You cannot price match during the Black Friday sale which is not in their terms of service for the program, only we'll resume price requests after X date. From the end of the chat transcript: "The good news is, we will match Best Buy's price drop for most purchases made between Nov 1st and 31st December and this benefit can be taken advantage of until 14th January. Also we allow customers to request multiple price matches for the same transaction whenever there is a price reduction on our website. In addition, from December 3rd onwards, we will begin matching the prices of other qualifying retailers as well." Not true. Got a pro rated refund for this product. Skip it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there. Thanks for taking the time to share this review here, although we hate to hear our Price Match Guarantee may not have been clearly communicated to you. We would be happy to answer any questions or address any more concerns you may still have. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great if Making Enough Purchases in the Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase much throughout the year it is well worth the price. You'll more than make the yearly fee back in the savings you get on purchases throughout the year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using it for B2G1 game offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly for the B2G1 games specials. I've broken even so far and look forward to additional perks in the upcoming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and supportive. Very good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer& dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything that I have bought is been working perfectly no complaints. The service was good. Everyone was really helpful so thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of in knowing you have protection when you i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value for Plus membership is real it saved about $540 on an iteam just by signing up and if you add the protection get you by becoming a Plus member it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody's great and knowledgeable everybody helps out very nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus is helpful for when technology doesnt work. As well getting the best deals and if price drops on an item you bought you can return to the store and they’ll pay you that difference. I would recommend getting the My Best Buy Plus membership. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership so many perks and benefits. I recommend it for someone who shops here often!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is nice overall. It has saved me a little bit of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great thing to have when needing a fast purchase before payday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping with Best Buy is easy whether online or with the assistance of staff in store. I enjoy purchasing my tech, entertainment and appliances from Best Buy both large and small. Returns and reselects are a breeze as well. I’ll continue to shop here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perks of a modern day tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, one of the best programs introduced into the spectacular world of Best Buy. They not only save you money with this membership on face value; they bring in the strategies, deals and savings like no other company out there in the tech arena. Hands down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to using my membership for future discounted items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff & friendly! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review your My Best Buy Plus™ membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review your My Best Buy Plus™ membership. love it wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra savings on certain items. Also the special offers each month are a nice bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this Best Buy Plus Membership has paid for itself . I have gotten money back twice on the TV that i purchased !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and delivery greats came with my new Bosch dishwasher, they were the best and I am so pleased, Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluegrass Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Location Items First Class Thanks My FIRST Stop SHOP way before other shops. Most ALL the time a Better PRICE on Most items.

    I would recommend this to a friend