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Customer reviews

Rating 4.2 out of 5 stars with 38828 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 38,828 reviews
  • Rated 5 out of 5 stars

    My Best Buy Plus™ - Yearly Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exclusive Member Pricing: Access to special, members-only deals and sales events can provide significant savings, especially on major purchases. Free 2-Day Shipping: For frequent shoppers, the convenience and savings from the free and fast shipping can easily justify the membership cost over the course of a year. Extended 60-Day Return Window: This is a major perk, offering peace of mind and flexibility for trying out new tech. It's double the standard return period, which can be invaluable for ensuring a product is the right fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for discounts and saving money on items highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. Great design, spacious, and super quiet. The freezer had two types of ice. Delivery was fast and efficient. The price was reasonable for the quality. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped at the right time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping on my is for awhile which i appreciated not being bothered, a member found me and helped me with everything I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits are beyond our thought to request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than we could possibly imagine, and even consider wishing for...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st time member - anticipating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading the perks of this program, I thought about the ROI, but knowing the price match within 60 days and member's pricing and early shopping, I'd thought I'd give it a try,,it's only been a few days but we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was nice to have. I saved money on several products during my membership. I would recommend if you dont mind paying the membership fee up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership gives you peace of mind that if something happens to your product they are there to help you with it. I have used it before and the process was a breeze. Very happy with the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Added into my deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it included as part of my deal. 60 day return and price match is nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you shop at Best Buy a decent amount. Pays for itself if you remember to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value with Extra Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate my Best Buy Plus membership. The member-only pricing makes a noticeable difference on purchases, and the added Geek Squad support gives me peace of mind with electronics. I also like the convenience of free shipping and exclusive offers, which make shopping easier and more affordable. Overall, it’s a great value that makes me confident in every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership he's the best thing I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a membership edit spy you losing out eight I hope with prices it helps with almost anything you need great deals we're at the membership allow you to do things others can't do get one that would be the best thing you do if you were in to electronic store just about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thoroughly impressed with my My Best Buy Plus™ membership! The benefits make it a fantastic choice for anyone who frequently shops at Best Buy. The standout perks include exclusive member deals, free shipping with no minimum purchase, and early access to sales and events. The membership practically pays for itself with the savings I’ve already accumulated in just a few months. I love the peace of mind knowing that I can save on big-ticket items and everyday tech purchases alike. Additionally, the customer service for Plus members feels top-notch, with representatives who are knowledgeable and genuinely helpful. It’s clear they prioritize member satisfaction. Whether you’re upgrading your home electronics, shopping for gifts, or even just stocking up on accessories, this membership is a no-brainer. Highly recommend it to anyone who loves great tech deals and seamless shopping experiences!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a brand new 65 inch LG TV for $549. I was told to sign up for the Best Buy membership. I was also told there was a promotion that I would get $50 back if I signed up and purchased a TV over $499. when I went to get my $50 gift card, the manager told me that if since they took $50 off of the TV when I purchased the membership it took the TV down to $497 which cost me to lose the $50 gift card. I certainly wasn’t told that.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      HEllo,

      Thank you for the review. We understand your concern with the way the promotion was applied. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good store experience, challenging wait time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but the first refrig was badly broken in the shipping truck. This first delivery took a month. And then the second shipping took another month+ to finally come. I did appreciated a “loaner” during the wait. The Kitchen Aid refrig is working well. Store personnel were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership and will use it always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, my best takeaway was that if I bought something and it went on sale within 15 days I could call and get the difference paid back to me, which I did for my Omen 16” gaming laptop which I got $450 back in when it went on sale during Black Friday, it was a lifesaver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership it was a little pricey me being a senior citizen and on a buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for best price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you can find comparable price. Most of the time you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with headphones I received for Christmas and they swapped them out with no issues. I love my new Bose headphones! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get good prices after paying for the membership. The deals you get pretty much pays for its self. Just don't except the service to be fast. They need to have more employees working. The guy who helped me was doing the job of at least 2 or 3 people. I did have to make a return and it was fast and easy.

    I would recommend this to a friend