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Customer reviews

Rating 4.2 out of 5 stars with 40419 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 40,419 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annette is very knowledgeable and helpful. I will continue to see her for our appliance needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers a lot of deals and discounts. Very good membership to have for products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real value in this is if you are having things shipped. If you go into store or you can pick up at the store it’s not really a value. Most companies provide free shipping if you’re spending over a certain amount on your purchase anyway. Quite honestly, I struggle to understand the true benefit to this, except for the 60 day return policy. That is the primary benefit I could could (but haven’t taken advantage of yet).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager did a great job and great customer service. Very happy with the attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership to be apart of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that every purchase is saved on the app. Makes it easy for me to keep track of receipts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership so many discounts and savings!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good with Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had it long enough to say too much about it but all I know is I already saved a bunch of money from just one purchase including the cost of membership. So all the money I save and deals I get from here on out are icing on the cake. Looking forward to seeing the deals!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used about 2 months after purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV stopped working about 3 months after buying it. Walked into the store with broken TVand just swapped for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all it’s a great service they will send you exclusive emails to low prices or discounts only available to members and then there’s the random money they drop in your members account just for being a member the perks are well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. They let me do a price match on my computer after it was bought without coming to the store. & it was price match from best buy. I love coming to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plus membership is great and the service and pricing is very attractive. It is right on your dashboard which is very good way to remind the customer your standing and special pricing on the items. Excellent shopping experiences all together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the return period alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended return window as it enables me to confidently purchase tech for a "trial window" to ensure it is right for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind while you shoping with membership, you have more previlages and first priority offering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very important for my purchase of a used cell phone. I felt more protected and it gave me return privileges in case the phone wasn’t right for me. Flexibility and peace of mind were worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get a notification about good deals and the return window is better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use the membership every time you shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very good. To get good pricing for products. Love the shipping comes faster than when its expected. Overall good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good you have 60 days to return a product that you’re not happy with. Plus they send some cool offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service anytime and always been easy on questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was great and got me the best price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busy things separate in case you need to price mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii had a price match issue and what I didn't like was having to go drive to the store for the price adjustment if made in store. Another thing that they don't tell you upon signing up, is that you can only do one price match at a time. So for example if you got a price match on a TV, and you bought other stuff and realizing went on the sale later, it won't allow you to price match it.

    I would recommend this to a friend