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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40424 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 40,424 reviews
  • Rated 5 out of 5 stars

    Great benefits for half of Amazon's subscribtion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent benefits, especially the extended return period of 3 months, of course along with the other benefits like the free shipping and the exclusive discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is great - leads to great prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did a great job working with us omn the selection of our new Refrigerator. We love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds to the value of my purchase and frequently a pleasant surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent support, deliverd on time, tax adjusted on tax free day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Membership Pays For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer. Save money on purchases, great warranty insurance, and unlimited geek squad help! Just another reason to shop at Best Buy for all your electronics and appliances!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Membership card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thinking maybe getting a price break on my iPad as the sales person told me it would likely happen when new iPads came out. That hasnt happened. I only buy when i need something so I can say it wasnt worth it right now.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there Terryn, we totally get how frustrating that feels, especially when you were hoping for a price drop quickly. If you’d like someone to take a closer look at your iPad purchase and pricing, the Best Buy social team can help just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Seldom used like an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d forgotten I signed up for this membership. I decided to keep it just in case. I only wish Best Buy would provide advance notice before charging my card on file each year.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello and thanks for reaching out to leave a review! You should receive an email 30 days prior to renewal letting you know your membership is renewing. The email should come from the address BestBuyInfo@emailinfo.bestbuy.com. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is very valuable. Ibwas surpriced by the unexpected discount it provided that I thought the cashier made a mistake. Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar are absolutely amazing! The staff was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returns are effortless, service is excellent. Im happy with this servic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Paid me $100 in rebates when a recent TV purchase price dropped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our Best Buy membership. Member prices and Geek Squad support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best membership get great deals and discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this seems to be somewhat of a good value for the money after purchasing a washer and receiving the discount from purchasing the membership membership paid for itself. In addition to other discounts on hoses and delivery et cetera period we will see. How much value this provides going forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership that truly enhances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining the Best Buy membership has been an absolute game-changer, offering unparalleled perks and savings that make every purchase a delight. From exclusive deals to priority customer service, it's a membership that truly enhances the shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices. plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing membership discounted tv purchase to point that membership saved me more than discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad the sales associate recommended the Plus Membership because the next week my purchase went on sale. It was very easy to get a refund of the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership! Thanks for offering this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the value of this membership. I like how it provides early access to multiple item deals. I will definitely renew the membership when it comes time. I continue to check price drops to see if its something I am interested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come in and experience the membership experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its a wonderful experience service is right up everything well in order no hassle best protection plan on items with booming discount and a whole lot of options i think best buy is the one of the best thing ever happen for me

    I would recommend this to a friend