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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40437 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 40,433 reviews
  • Rated 5 out of 5 stars

    It was a good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on HP laptop along with Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Ken at Best Buy went very smoothly. He listened and understood what I was looking for and we accomplished everything in a very timely fashion. I would definitely go back. And my Frane TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get more benefits using your membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and explained the benefits of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy Plus Membership has a lot of advantages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many thanks Best Buy, I appreciate your business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been always grateful to buy at Best Buy, good credit and outstanding merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and worth the money spent. Buy buy electronics without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just getting started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New member so far great early deals are great return perk is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being valued, definitely has value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership equals exclusivity and community at the same time. Besides, who doesn't love a good discount? We're all trying to save extra coins! Membership perks for the win!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I’m writing in regards to give your company some feedback for growth and improvement. I haven’t shopped your store in a while other than this transaction. I was very disappointed with how the store manager handled my situation. To add more to this I actually went back again about a week ago to another location that was 4plus hours from my home. I like about 2 minutes from a Best Buy. I was in the market for the new meta display glasses and was told my customer service several times that I would be able to purchase them in store the day of my demo which was a lie. I was told several times I talked to three different individuals before making this trip. I did the demo and ordered the glasses to only be told they would arrive on or near December 30th. I’m very disappointed in how this organization operates. From customer service knowledge over the phone to not being able to speak to a person in the actual store to the store manager.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Manny! We appreciate you posting about your experience, although we're concerned to hear about this experience you had in our store. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and ensure this is properly documented and addressed. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    LOVE IT, WILL ALWAYS HAVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Plus. Never disappoints!!! Must have if you shop here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like customer service I received when purchasing my stove and refrigerator from the store to the delivery. Lool forward to getting more products. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad Air!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial and great savings! Pur based an iPad and new printer, they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Put

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, just get it. Ive saved over $150 inthe first week alone and get very nice exclusive deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts are great. It basically pays for itself with all the perks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy+ Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not really impressed with the sales/“member pricing”, or overall satisfaction of the membership… there’s really no difference between being a walk in customer or a Best Buy plus member… I went in to purchase 5.5 cu ft Samsung smart washer and 7.4 cu ft Samsung smart dryer which came out to the tune of $1,890.00 for the set… I continued to shop around as I felt that was a very high price for being “on sale” and to my surprise I found the same set at Home Depot for $1,490.00 and they waived the delivery fee for us as well. Super disappointed because I’ve always been loyal to Best Buy and finally decided to go with a membership but much to my surprise it’s not worth the yearly cost. They just inflate the original price to act like their sale price isint original market value…I get all my 4KUHD’s from Best Buy.. I’ve purchased the 55” Samsung 8 series and 65” Samsung NEO QLED and I’m in the market for a 83” Samsung OLED S90B and I’ll be shopping around this time to purchase elsewhere. I will not renew my Best Buy membership and don’t recommend it to anyone either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good business model and really gets me to spend here over anywhere else. There is savings on tons of stuff that I like and would purchase. Plus they actually have sales on LEGOOOS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Geek Squad was great. Geek Squad was great. Geek Squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Was guaranteed price match. Went back and got back $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership don’t regret it for a second

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great employees have been. Nothing short of amazing. I get great deals at a affordable price , not to mention getting protection plans on all my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Glad I decided to pull the trigger and get it while making a purchase in store one day. Love the deals, member benefits, and the faster no charge shipping.

    No, I would not recommend this to a friend