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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40441 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 40,441 reviews
  • Rated 2 out of 5 stars

    Not that worthy but take if for fluctuations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to consider price fluctuations. I bought this PC at I think the lowest price and then price jumped. I'm not sure if I'll get any benefits from this but it's a good to have. Also, the laptop delivery was delayed even if I had the membership and products were missing and not provided later even after I showed them sales chat of the product.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Best Buy strives to provide our customers with full support on any purchases you make, especially if there is an ongoing issue. Your My Best Buy Plus provides you with access to an extended 60-day return window which you can utilize with our Price Match Guarantee, to ensure you get the best pricing available. For your other device, our team would be happy to connect with you and look into this situation further. Please send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Richard awesome sales associate help me pick right TV . Membership awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and merchandise they have store hours easy for me to do payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sauce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but this is actually a great deal. Not only did I get $50 off my purchase, I also got $134 refunded from a black Friday sale price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value because of the good deals and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad supprot are great. Also, love the pece of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get back $75.00 back from my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Best Buy employees!!! Helped me pick out the perfect laptop for my start up bakery business! Thank you so much Best Buy for this awesome membership I purchased!!!! Really worth the add-on!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership prices and price matching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership prices and price matches if a product you bought goes on sale within 60 days. This membership paid for itself when my sound bar went on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A reasonable choice for purchases at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet taken advantage of the features. The extended return period was the main reason I purchased the this plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my lawn chairs patio chairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality chairs came on time delivery person was nice and polite and help me carry it since I'm disabled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far for the last 2 months, ive saved well over $300 by purchasing bestbuy plus. I will definitely recommend this product even if you dont shop at bestbuy often. Even once a year you can save money with the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discount on soundbar Extended return window for sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deep blacks. The only thing I would say is that the tv stand is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I joined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. Anytime assistance is needed the geek personnel are always courteous and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't great for me, i don't use the extra features enough to outweigh the yearly cost! But it saved money on my tv purchase. But if your buying a lot and will continue to do so, it will be very worthwhile

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great discount on a mac air using the membership which was awesome and very helpful to reduce costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, must have benefit. It is easy to use and so many benefits.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership for the price match service, and I tried to get a price match with Best Buy online discounts and it was very difficult to do it, I wasn't able to get the price match for a discount they were making online for the product I bought.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We always love to find the best price. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost outweighed the savings on the one TV purchase. so hopefully that will benefit me for the remainder of the year.

    I would recommend this to a friend