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Customer reviews

Rating 4.2 out of 5 stars with 40444 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 40,444 reviews
  • Rated 4 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant to sign up but the exclusive deals I have access to as a member seem to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this membership for a few weeks but so far it’s had a great value, particularly with B2G1 switch games and Pokémon TCG. I was very happy that the expedited shipping helped my Pikmin 4 game arrive on release date which hasn’t happened with regular shipping for other games in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to using the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff was very helpful and courteous. I'm glad I signed up for the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it Best of The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of items I’m looking for I can find here on my own because there is no one around to ask for assistance But that’s ok to them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership card not worth the 50 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership lacks value with hardly ever any exclusive deals

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns on the lack of exclusives can be difficult. You can see all the benefits of the My Best Buy Plus, and My Best Buy Total memberships online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this shop market, becouse very proffesional stuff, and very good prices with high coality. Thank you so much my BEST BUY shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will only save you money if you were already going to spend it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great!! I would definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, affordable prices and quality product. The sales representative engaged me for a few minutes before I got my product and He was very patient with my too many questions but he answered everything I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has brought great value and discounts. Very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This could be good, if Best Buy could fix mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am cancelling this membership because I was told in the store that it would apply to get me a $50 gift card with purchase of a laptop, but apparently that promotion had ended a day before. When I contacted support to say I never got the promotion they told me that it had ended the day before my purchase. Best Buy won't make it right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. It opens the door to so many different opportunities and options to buy what you need for your home! I already have fun going into the best buy stores as well as shopping on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Gomez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure to get the membership but after I was explained about the money i could save. I wouldn’t mind to renew it every year. I love to save money !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for me. I hate when they make you write more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it on all of our electronic purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this membership. Before I get it I was contemplating if the cost is worth but just in 2-3 purchases I realized it is saving even more than membership cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value overall, superb extended return policy, some exclusive deals are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'll try again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by a nice lady on the phone that "the computers were down" and would I call back in an hour. That happens. You should include "Maybe" as a choice in the section, "Would you recommend this membership to a friend?*"

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that our phone service was down when you tried to get assistance. We would love to assist and encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Why not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value - I would be buying the items at Best Buy anyhow and now get better deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy plus is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extra time to try out electronics and certain deals open up conpared to not having the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome likes my new Refrigerator a lot , great size and fit in space

    I would recommend this to a friend