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Customer reviews

Rating 4.2 out of 5 stars with 40494 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 40,455 reviews
  • Rated 5 out of 5 stars

    Waiting to use the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the membership for anything yet but hopefully I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, company stay contacted and willing to work with you, every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value! Gives added value and benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new washer/dryer and I always liked the peace of mind having complete coverage for any of my appliances that I purchase. Best Buy membership for 5 years was a reasonable price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily made my money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s especially worth it if you’re buying an appliance or TV. I saved more than the cost of membership with the purchase of a dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products! Great service! Great prices! Great benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very value and I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great from the purchase to the exchange process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will be using membership soon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this membership but look forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. My experience at Best Buy was fast, professional, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    memebership was of value for the items i purchased during the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Samsung kitchen appliances. Buying the bundle saved me a lot of money. They are more than I expected as far as performance and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me some money on an appliance. I like the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for us since we purchased different appliances at Best Buy, worry free membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-3 months to replace my 2-year old laptop keyboar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s it. And geek squad would not send it back to when fixed. I had to drive to get it. Keyboard coat $50. Service was $250. Not a good deal at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me save 200 when my item went on sale within 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership is a great value. I have saved so much already, and am looking forward to using my membership even more for the value it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clarity of security camera are brillant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clarity is amazing difficult to set up and product is mounted outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return window of 60 days makes this totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service when you finally get to talk to someone on the line. The only thing I don’t like is that it’s very hard getting a human on the phone.

    I would recommend this to a friend