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Customer reviews

Rating 4.2 out of 5 stars with 40594 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 40,613 reviews
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my iCloud account which couldn’t be verified. I received excellent help remotely which I really appreciated. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and reduces prices making it well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Plus plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership plan allows me to have peace of mind that I know I can go to my local Best Buy store in the event I need their service right away. I would never want to be without this kind of coverage on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet...hoping for the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...........................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment for tech lovers and bargain hunters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent benefits including like matching special deal just for members and 90 days return policy you can hit that I will highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its all about attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't take any more time to be nice. The installer did his job, that's all. When I called needing more help you'd think I was a ski g for money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Frances! Thank you for taking the time to share your review on your My Best Buy Plus membership. We truly understand how underwhelming it can be when you feel you haven't received the level of service you expect. We value your choice to do business with us and strive to always have the best customer interactions. For more information on your My Best Buy Plus membership, visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. If you have any questions or require additional support, please fell free to call us at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Extremely Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy few products and your cost of purchase will be covered. Additionally, you will get extended time to try the product and hassle free return/exchange, if required. Their service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get promos ahead and also get discount recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use it again if need be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we were purchasing a washer and dryer and could save more. Haven’t needed anything else so we haven’t used it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Listened and guided me to meet my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lote of help to remind, then process the yearly subscription. This year as a teacher with a school year like no other this helped a lot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much value and not refundable if canceled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never found much to use it on. Also then found out, if I cancel my subscription to the Plus membership, it automatically and immediately is canceled, no refund, no using the paid subscription until the end of the PAID period. Not cool at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No I will only Use it when I Need Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I am Well Pleased With all The Services Received With My New Account!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using our new membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to exchange a new computer for a different model that went on sale after we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for my family. Having Geek support is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the good deals good good deals thanks good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value especially with the 60 days return policy. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven’t found this membership useful as of yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you are feeling after being unsure of the benefits of your My Best Buy Plus membership. Your plan provides you with an extended 60-day return window, access to special member's pricing, and free 2-day shipping on your orders. We would be happy to review this further with you. Just feel free to privately message our teams on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great feature. I like the members only pricing and the very generous return policy. I’ve already earned back the membership fee in savings on members only pricing.

    I would recommend this to a friend