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Customer reviews

Rating 4.2 out of 5 stars with 40612 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 40,614 reviews
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service with discounts and pleasant employees to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DavidS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving best price and returning money if price goes lower is great u should let people know this more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership but now you have to pay for it before you can be a member on how much money you spent at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member is wonderful and offer great saving opportunities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and would recommend! Also would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the beats the deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to go buy electronics and and when I go to Best Buy I get real good customer service their is no other place compared to This electronic store thank you for reading

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing to rate at this time, have not used yet , may be finding out in next few weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yayayayya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the extra perks in best buy plus that non members don’t have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage easily pays for itself through the apple care alone not to mention the savings that are massive at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great way to save and get more benefits. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my mwmbwrship plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices. Great Customer service. Store is close to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended return period with this membership because I am the type of person who will forget I have a return and drive around with it for a month lol also enjoy some of the extra sign up bonuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to purchase before Black Friday & Cybermonday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be real the member ship extends your return window to 60 days & offers you early access to promotions which are it's two biggest benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Give Deals year round

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how if there is a device I'm looking for it's most like on sale with Best Buy Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Helped me buy multiple items with discounts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The jury is out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what I get with this. The price match guarantee program has problems. One would think that if you buy a product from Best Buy and the same product goes on sale at less than you paid a week or two later, it should be easy to get the price match. Instead you chat with someone who may or may not be in the same country as you and then they MAIL a gift card for the price difference. Why are they using snail mail when they could email you a gift card code? And now, of course, one gift card is missing so I have to start one of those lovely chats again. Again, not sure what the benefits of this program are since I’m obviously not using them.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ImpossibleGirl,

      Thank you for sharing your experience with us. I can understand how frustrating and inconvenient this process must have been for you, especially when you expected a seamless resolution through the price match guarantee program. We aim to make things as easy as possible for our customers, and your feedback highlights areas where we can improve to provide a better experience.

      We’d like to assist you further and resolve this matter for you. Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email address. Please also mention that this is in regard to your "My Best Buy review" so our support team can address your concerns promptly.

      We hope to hear from you soon and look forward to assisting you.

      Best regards, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad support I received was great, especially because I had an emergency and did not have an appointment, and the tech kindly helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership and have saved some money since i joined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been taking advantage of the product/membership. Still planning on going back to find a copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my best store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the customer service and merchandise is gòod quality I haven't had a chance to return due to college finals ,but soon as i finih i will return to shop. Thank fo the excellent service.

    I would recommend this to a friend