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Customer reviews

Rating 4.2 out of 5 stars with 37531 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 37,531 reviews
  • Rated 4 out of 5 stars

    Good for extended return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money on a return past normal return date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership. I got it for my mom incase she didn't like her new tv. So far so good. Bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone who spends a lot at Best Buy then you should definitely consider becoming a "My Best Buy Plus" rewards member. The longer return window is almost enough to be worth it for those of you who want to try things before you commit to an item and then of course the discounts help from time to time as you rack them up. I say try it for a year and if you realize it isn't for you then you can cancel as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service the people they are every nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use in store n can adjust a price than normal member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! It gives you free shipping, so instead of paying for the shipping, you pay for the membership, and you have nice benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MY MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, AnneR! Thanks for reaching out with your feedback. Trying to get information about your reservation should be quick and easy, so we can understand your concern. We would be happy to document your experience and assist in any way possible. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership, Yet to be Determined if Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the sales associate convince me to purchase this membership. I hope I do not regret it. Yet to be determined if it was worth the purchase. Hoping I can take advantage of the price adjustments this holiday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.Bush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can afford this without zny problems an the Service at the Facility that I purchased it are very friendly an acceptional in helping the Customer to get what they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined My Best Buy Plus membership. I did save a few bucks here and there on several purchases I made. Great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the price. The membership offers excellent value for what you receive. Whether it's the quality of the content, the level of support, or the exclusive access to resources and features, it consistently delivers beyond expectations. I’ve found that the benefits far outweigh the cost, especially when compared to similar services. It’s a worthwhile investment for anyone looking to get the most out of their experience."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really one to get into programs like these, but this one really made sense to me and was explained to me in detail by the manager that was on duty. Got to love the membership pricing and special deal. If you're considering,,, I highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got immediate value out of the membership. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal. I got it because of an apple promo but ended up saving hundreds on a washer. Would recommend if planning a large purchase in the next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money! Love the perks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable benefit at a affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the extended return policy useful as the normal 15 day limit is very short. The delivery and other benefits make this a useful purchase and the occsional special benefits ( Sunday ticket price reduction) pays for the cost. If you spend a lot at best buy this is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I signed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost less than having a one time television delivery. Since Best Buy now charges for delivery on the larger items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service still exist i enjoy spending my hard earn dollar in stores that still value there Customers. Best buy have all the top brands and a good prices. I kind of wish they sold groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership because I get the best deals!

    I would recommend this to a friend