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Customer reviews

Rating 4.2 out of 5 stars with 40613 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 820 Showing 16,381-16,400 of 40,615 reviews
  • Rated 5 out of 5 stars

    I Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my membership, I enjoy receiving notifications about sales and promotions in advance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the membership is definately worth the benefits received as long as you are a regular BB customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a “Brother in law” in the business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heads up and better deals! Always showcasing my preferences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used once since recent purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased membership because I bought a new cell phone and needed help transferring data from old to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unreal value once realized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mad the switch to total care once i reached enough purchases to warrant. this membership has saved me thousands of dollars over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me a lot of money on my new TV and soundbar!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Membership without choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never willingly pay for a membership of this kind, but I was forced to do so because I was 2 days late returning a defective product, and this was the only avenue to get my money back. Best Buy sucks!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, DavidL! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I m so verry glad to beat buy member ships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It verry recommended all people to get this card because i appreciate policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the geek squad that comes with it and the prices are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership has been such a great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As frequent Best Best purchasers we love the special membership discounts, extended return policy and added geek squad support, along with everything else! If you’re holding back-make the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has real value when you buy be ticket items and then see a sale pop up. One purchase can refund can make the purchase valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and gets you good deals and rewards as well as cashbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very pleasant experience they took care of problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our membership and use it as needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice and helpful. They setup our new devices and made sure everything worked. Our experience with the Qeek squad was also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chance to win the gift card!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say a phenomenal job at customer service he was so convincing with this Best Buy plus membership. Honestly it was the best decision I’ve mad because it comes with so much benefits would definitely recommend 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for testing products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great with the add value of extending returns to really make sure a product is the right fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership and uses it very often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I buy many electronic items in different categories, this membership gives me a great price and price comparison on my items. I love it and wish I knew about it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is great for those that like to do their own tech work, but enjoy sales and longer return periods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize that I need a water shut off towel in the back of the refrigerator freezer so I had to get a appliance guy to come and put one in this is the first time I’ve ever had to do this and it was not in the checklist. So I had to wait for another week to get everything situated. I called Customer Service several times and I got several different answers from several different represent.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Make your shopping worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at best buy, the membership is a great perk

    I would recommend this to a friend