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Customer reviews

Rating 4.2 out of 5 stars with 40734 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 884 Showing 17,661-17,680 of 40,750 reviews
  • Rated 5 out of 5 stars

    Enjoying my new membership ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and will come in handy for next 12 months, especially for new orders and exchanges and free freight..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks as a whole I received a preorder steel case ps5 game and it showed up in the mail damaged smashed case . Not only did it show up smashed customer service was terrible!!!!!!! Couldn’t even get them to refund or replace the game , i spent over 2 hours on the phone and was promised the world. Needless to say as a whole bestbuy really needs to be reconstructed from the ground up!!!!!!!!! Soooo disappointed

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rhett! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
      mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it if you shop at BestBuy often. It comes in handy with the deals that you don’t get as a regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits saved us a lot of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Best Buy agents called a number of times to coordinate delivery and we’re always professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unaware about plus membership, good prices available for Members

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked like a good opportunity to get additional coverage. The sales people (every single one of them) were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between myself and my kids we have a few computers. the membership definitely will help out keeping the updated and it working oeder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a tremendous value! I saved money via a price match twice and got a sale price on a tv I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is one of the best I have signed up for! The great deals and discounts, along with Geek Squad, theres no competition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has few perks, if you do not shop here all the time it is not worth it. Members only sales are not that special either

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for your feedback on your My BEst Buy Plus membership! We're confident you'll find great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.Thank you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what it does when used, I don’t use it’s benefits as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I used it more in the beginning of having it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership any store can offer. 60 days to return an item that your not satisfied with is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic membership, perks and prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy plus membership is fantastic. You get to save some money, who wouldn't like that, plus you get special deals ahead of time. I honestly don't know why I waited so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership great benefits love the customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Perk with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great perk with Best Buy It’s a wonderful advantage to making a large purchase with my Best Buy account. I’m sure I will see the benefits in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounts in and out, free shipping, super selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time member and have never had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. Love my new TV Customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make a membership, don't hesitate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People Working in Best Buy are really awesome. They make you feel that you are among your family. I fried my laptop and needee help to buy a new one , they helped me alot and the membership plus gave me a decent discount on my things

    I would recommend this to a friend