Customer Ratings & Reviews

The membership offers good benefits like exclusive deals, savings, and extended return periods. If you shop often, it’s definitely worth it and pays for itself over time.

Everything about my purchase went flawlessly. I was directed to the proper area of the store when I entered and was greeted by Micah Eigenfeld. I had a lot of questions and he patiently answered all of them. I am very happy with my 85" TV purchase and I'll be back for a new computer and perhaps another smaller TV for my bedroom... Thank You!

The sales folks were very helpful and knew the products very well. Little disappointed that delivery/installation would take about 2 weeks because of inventory at Best Buy.

Best Buy plus membership is well worth the membership fee. The perks make it definetly worth while.

Having a membership saved me $325! I purchased a laptop in October 2025 and because of Black Friday Discounts the laptop was price was reduced and because I have price lock as part of my membership I was able to have $325 returned to my CC.

I recently purchased a Best Buy membership, and I’m very happy with the experience so far. The enrollment process was quick and smooth, and the benefits- especially free shipping, exclusive deals, and tech support make it worth the cost. Great value for regular shoppers.

I don’t usually write reviews, but the My Best Buy Plus™ membership genuinely impressed me. From the exclusive member pricing to the free 2-day shipping, it’s saved me money and time more times than I can count. What really stood out was the extended return window—having peace of mind when making big purchases like my 4K OLED monitor is a huge win. Plus, I love the early access to deals. I grabbed tech gifts for the holidays before they sold out, and the savings paid for the membership itself. The checkout experience in-store and online also feels faster and more premium as a member.

Amazing staff and service. Josh was great! He was very helpful and explained everything!

Purchasing my tv was a breeze. The salesman had great knowledge of the product and he applied coupons I didn't even know about!

This membership is a real deal im really a satisfied customer

i like the ability to get a rebate if the items I purchase have a lower price.

Happy knowing if somwthing goes wrong, Bestbuy can fix it!

The membership has already paid for itself! Two items I’ve bought both went on sale within the time period and I was reimbursed not only the difference but the tax as well.

The membership is awesome as you get lotnof discount on many products as well as guarantee of price matching if prices are dropped on any products.

This is the first time I have paid for a membership. Hoping to get some advanced notice for Christmas purchases. I only agreed to it as it reduced the price of my Microsoft purchase and ended up only really being $10 more than if I had not signed up and just bought the Microsoft 365. Seems to be worth the extra money.

so far all i purchase in this store are very good and highly recommend

I recently purchased a new TV. I went in to the Merrillville, Indiana store and was met buy the Samsung rep. He was very helpful and we walked away with a great deal on the TV I wanted.

We purchased appliances for our kitchen remodel from Pacific Sales in Thousand Oaks, CA and had the most amazing experience because of our sales associate, Jonny S. Truly he is a wonder: he has a uniquely warm welcoming style and is literally encyclopedic in knowledge - he was able to answer all of the questions we asked, he anticipated and shared information that was meaningful and informative for us - he exhibited a patience that permitted our feeling relaxed and thorough in our choices - he listened exceptionally well, seeking to ensure we were getting exactly what we preferred - the whole experience was without pressure, pleasant, and enjoyable - and this extended to the “financing” part when we got to work with Ed, another exemplar individual!

I bought the membership originally because of the huge discount on my television purchase, the free extended warranty and the extended return period. I paid 50$ and it saved me hundreds and offered me 90 days of FOMO protection. I renewed my membership again because of the exclusive deals and discount prices that go beyond regular store sales. It's similar to having a Prime membership for things I'm most interested in buying. Highly recommend.

It was worth the cost. I saved money and got rewards. Two things bother me, the way rewards to certs are handled is clunky and has kept me from using them easily. There should be more specials for rewards members and these should be more clearly communicated.