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Customer reviews

Rating 4.2 out of 5 stars with 37680 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 37,680 reviews
  • Rated 4 out of 5 stars

    Techs and Associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Techs and in-store Associates!! Very patient, polite and helpful. Thank you sooo much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is actually worth the minimal cost. We just saved $25.00 on a recent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many great perks and am very happy with my purchase have already saved my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They hung a new bracket for the new tv, set up everything and explained thoroughly how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership saved me money when there was a price change after my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the best buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a really good value. From the 60 day returns, price matching, and membership prices, it is well worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled. Will try to use this in the next year, but it seems like a waste of money for infrequent buyers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey StephenS, We're sorry to hear that you cancelled your membership since you don’t shop with us often, a membership can feel like it’s not giving you much back, and it makes sense that you’d want to pause it for now. However, each My Best Buy Membership tier comes with different perks like exclusive member pricing, extended return windows, product protection options, and savings on services, so if you ever decide to give it another shot, you can check out everything that’s included here: https://www.bestbuy.com/memberships. If you want someone to answer any questions you have or walk through which benefits might actually fit how you shop, the Best Buy social team can help out, just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my membership from not showing on my best buy account so wasn’t able to use it and totally forgot about it. Only took almost a year and lost all the good deals. Wish best buy could help out in making it right since it took a while to merge my account. Overall i can say it was worth the upgrade. You get a little more discount. Depending on product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed having the My Best Buy Plus™ membership! The free 2-day shipping, exclusive member pricing, and extended return window have made it totally worth it. I’ve already saved money on a few purchases, and the faster delivery is super convenient. It’s a great value if you shop at Best Buy regularly—I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Perks!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed having the My Best Buy Plus™ membership. The exclusive member-only deals and free 2-day shipping have already paid for themselves a few times over. I especially appreciate the extended return window, it gives me peace of mind when making bigger purchases. The yearly membership is totally worth it if you shop at Best Buy even a few times a year. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy membership is good because you exclusive deals on some items and you get the extended 60 return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product quality and satisfaction. Employees have always been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I opened an one . Now I can shop and earn rewards at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivered as Promised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new LG refrigerator before Christmas and it was delivered on 12-17-24. We had a window of between 7 AM to 7 PM and we received an email that our refrigerator would be delivered between 8:30 AM and 9:00 AM. We got a call from delivery team around 8:00 AM that they would be at our house at 9:00 AM. And they were at our house at exactly 9:00 AM! They came in and removed old refrigerator, hooked up water to new refrigerator for ice & water and installed door handles. They were gone by 9:30 AM! Very friendly and asked if we had any questions about the installation. So far refrigerator is working fine so very happy with entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership does have its perks on items you buy. Great savings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perks are worth it if you have issues with a product or are into tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have payed for the membership because the people that worked at the Best Buy in Dickson City Pennsylvania were so helpful and kind. They made me feel happy and safe to spend my money there and that i can trust them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks of membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership that advantages are endless. I get emails sent to me with savings on televisions, electronics, phones etc. It's great around the holidays when shopping for family and I can get more items without spending to much. The cost of the membership is worth the price knowing how much you'll save in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 Day returns and price adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of money at Best Buy and close to holiday season. Worthwhile to purchase this as not sure about black friday sales and price adjustments. Also, peace of mind for 60 day returns if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Plus membership is truly exceptional, and it's an investment that pays off in numerous ways. As a member, you gain access to a plethora of exclusive benefits that help you save money and enhance your shopping experience. Firstly, the free shipping on all Best Buy purchases eliminates the worry of additional costs, allowing you to shop conveniently from the comfort of your home without fretting about delivery charges. The 24/7 dedicated customer support ensures that you receive prompt assistance whenever you need it, making the shopping process smoother and more enjoyable. Moreover, the membership entitles you to member-only deals and discounts, giving you access to significant savings on a wide range of products. Whether it's electronics, appliances, or gadgets, Best Buy's Plus membership ensures you get the best possible prices. Additionally, the extended return and exchange period grant you peace of mind when making a purchase. You have more time to test out products and return or exchange them if needed, without any hassle. Best Buy also offers exclusive access to special events and early access to sales, letting you snag the hottest deals before they become available to the general public. Overall, Best Buy's Plus membership is a fantastic money-saving option for tech enthusiasts and anyone looking to enhance their shopping experience. With its numerous perks, you'll undoubtedly enjoy the benefits and find yourself saving money in the long run.

    I would recommend this to a friend