Customer Ratings & Reviews

Excellent prices and super caring staff advancing on the purchase

Love the peace of not having to worry about getting the best deal or returning items. Great deal and peace of mind. Always a great value and love the service always there for me at Best Buy!

Overall, the My Best Buy Plus membership offers decent value, especially for frequent shoppers. The discounts and perks are useful, and I’ve found the Geek Squad support to be reliable when needed. However, I think there’s room for improvement, particularly with expanding member benefits or making them more personalized. I’m looking forward to seeing what updates or new features they might introduce in the future.

I bought a new Sony tv,along with the best buy plus membership, then two weeks later the tv dropped $300 I went to my local Best Buy store and told them and they credited my account no questions asked,and I sill have over a month still to were the tv could come down more on the price,can't complain. One the thing I would recommend is,the item you purchase,keep it in your kart on the app,so you would get notified when it does come down in price,...Peace ✌️

I urge anyone who is going to buy, and or thinking about upgrading all their home electronics and appliances to become a member because the pop up deals for members are AMAZING!!!!!!

Pretty good deal. I got it because of an apple promo but ended up saving hundreds on a washer. Would recommend if planning a large purchase in the next year

Would like to see instore discounts for yearly membership.

Our local sales representation, Tom Moulder is an asset to Best Buy. Thorough and friendly. The installation team is exceptional. I was extremely pleased the team took extra time made efforts beyond the expected to install our wall oven perfectly. When troubles arose, they handled the situation as professionals. This team of two deserves a real acknowledgment for great work.

I was very pleased with the young girl who assisted me. She was very knowledgeable and helpful.

This membership is great. I wasn’t sure about it at first due to the additional cost on my already large purchase, but it’s paid for itself several times over. I love the features that come along with it and knowing that I have the services and protections that I need, I would absolutely recommend this to everybody!

Love the membership it pays for its self in no time. Products have more return time

We bought a defective Sony K55 tv which had to be re turned, no easy project only to find the replacement had the very same soft ware defect at which time we replaced it with another make. The fact that we were members made a difficult process much easier as we always identified as members with our info on hand.

excellent value, good picture (vivid colors, 4K clarity), easy setup, and seamless Fire TV integration (Alexa, apps) at budget-friendly prices,

Super valuable! Best pricing for laptop! I recommend

TRY IT, it’s the best Just try it And u will see the change It definitely awesome, the big sales that they had brooo, just try it

Its a nice tablet i ever have for a cheap price thank u very much bestbuy ur the best

When I think about technology, I don't hesitate to go to Best Buy. They offer advice, they're patient with me, very generous in guiding me carefully, and very detail-oriented, and I always end up buying more than I planned.

This membership has been very helpful as I can't go to the store. Free shipping and returns as well as customer support on the phone is extremely helpful. Plus you get extra time to return so more time to try the purchased item.

serviceman was very helpful. Studied the problem methodically and identified that the connection to the electrical system was loose.

This membership insures that your product will get the best care available like a warranty. I would tell anyone this is a must have if you are purchasing any item