Customer Ratings & Reviews

Great The best purchases , Excellent,verdaderamente compraría mil veces

Not really worth it unless you have the Best Buy credit card to go with it even then unless you pay before intrest hits your better off just saving and paying for item outright i am also a little biased as i was told you would get reward points back on purchases i later found was NOT True unless you have best buy credit card at its 30%+intrest if i didn't have card now personally i wouldn't waste the money Best Buy price matches many other vendors if your a member or not member prices are typically regular prices of other vendors shop around to some it is worth it i am a member because it is much easier and less waiting to return or pick up item from store vs online also best buys shipping times are excellent when compared to Amazon one major perk of membership is free shipping and again they are much faster than other vendors i have delt with it is up to the individual to decide if it is worth it for them and their needs just be aware reward points dont count unless you have best buy credit card you may get a certificate coupon without it i think my first on was 20 dollars after i spent a thousand dollars without card

I used the memebership right away because my laptop came with a pin and it also appeared that a bitlocker was activated. The reason was not clear. I bought an open box in excellent condition. That should never happen! When somebody brings back a computer the staff should check if the computer is back to factory settings. But obviously nobody did that. And because of that I miss the laptop now for 4 weeks because it was more than two weeks at Best Buy for the reset and I am on vacation now. Not the best experience I had until now with Best Buy with that laptop. But the staff was wonderful and tried to help me as good as possible. That made my experience a little bit better. A big thank you for that! I hope the laptop will work fine and I will have no problems in the future with it anymore.

This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.

i will be using this product more and more often and I feel it will be like a membership type program

many thanks for giving me this opportunity to write my opinion ; grateful to staff and other team members who always assisted me buying and enjoying best buy products , i swish everybody health life , prosperity and happy new year ,

Membership is really good if you make multiple purchases frequently from best buy.

This membership helped to reduce in cost several items that I needed to get started for my online course. For example, I got a great member price on my Dell laptop, Microsoft Office, and Norton Security. In fact, the savings I received more than offset the price of the membership. Now I have the advantage of having the use of the membership for other items. I'm thinking of getting a surge protector at a reduced price. Also, the service I received at the store was fantastic. I ordered a HP envy printer which was not in stock that day. They assured me it would arrive in a few days and surely it did arrive. I received an email with instructions and when I arrived at the store they knew exactly what I came for and I was able to go out the door with it in less than ten minutes!

So far so good. I Like the 60 day return window, but wish it came with more benefits. I have yet to find anything I’ve wanted with the special member sales.

The Samsung 55" tv I purchased is defective and not even 30 days old.

It is a good option to have that provides many offers and good options

You will get discount and extended price match which is great!

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about the customer service at Best Buy and their Geek Squad team! From the moment I walked in, I was greeted warmly and quickly assisted with finding exactly what I needed. The staff was knowledgeable, patient, and took the time to answer all my questions. The Geek Squad went above and beyond to help me troubleshoot and repair my devices. They explained the process clearly, kept me updated on the status, and had everything running perfectly in no time. Their professionalism and expertise are unmatched! This level of care and attention is rare these days, and I’ll definitely be returning for future purchases and tech support. Highly recommend!

I wasn’t sure if the Best Buy Plus Membership would be worth it, but after a few months, I can confidently say it pays for itself. The free 2-day shipping is a game-changer, especially for last-minute tech needs. Plus, getting exclusive discounts on select items has already saved me more than the membership cost! One of my favorite perks is the extended 60-day return window—no more rushing to decide if I want to keep a gadget. It also includes special access to sales and member-only deals, which has come in handy when upgrading my setup. If you shop at Best Buy even a couple of times a year, this is 100% worth it. The savings, convenience, and perks make it a no-brainer.

Great gave me a deal when I needed one and continuous to give great deals.

If you shop at Best Buy more than once a year, this is a no-brainer. The free 2-day shipping is great, but the real value for me is the extended 60-day return window. It takes the stress out of buying expensive tech because I have two full months to decide if I want to keep it.

I recently purchased a Samsung 58-inch TV from this store, and my experience was fantastic from start to finish. The staff was incredibly helpful, guiding me to the perfect TV for my needs. They were knowledgeable about the features, answered all my questions, and made the process smooth and enjoyable. The TV itself is amazing—stunning 4K picture quality, vibrant colors, and seamless smart features. It fits perfectly in my living room, and the setup was quick and hassle-free thanks to the clear instructions provided. I couldn’t be happier with my new TV and the excellent service I received. If you're looking for great products and top-notch customer care, this is the place to go!

enjoyed my purchases at Best Buy. I'm using my iPad, keyboard, and pen. I live in Brazil and always shop at Best Buy, but this is the first time I've become a member. Thank you!

We purchased appliances for our kitchen remodel from Pacific Sales in Thousand Oaks, CA and had the most amazing experience because of our sales associate, Jonny S. Truly he is a wonder: he has a uniquely warm welcoming style and is literally encyclopedic in knowledge - he was able to answer all of the questions we asked, he anticipated and shared information that was meaningful and informative for us - he exhibited a patience that permitted our feeling relaxed and thorough in our choices - he listened exceptionally well, seeking to ensure we were getting exactly what we preferred - the whole experience was without pressure, pleasant, and enjoyable - and this extended to the “financing” part when we got to work with Ed, another exemplar individual!

This membership really helps if you need to use the Geek Squad. I always double check now though if they tell me my membership has expired. In the pass they have told me that and come to find out we were still active. We lost a printer that way.