Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38851 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 38,851 reviews
  • Rated 5 out of 5 stars

    We love and thankful that we got a membership in s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first-time membership here in Arizona and base on my expenses this store is very helpful and all staff are very accommodating to there valid costumes thank u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because when my computer gets messed up, I can get in touch with the Geek Squad and the problem in usually fixed ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership is awesome. It made me feel safe purchasing my washer and dryer because of the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy Plus membership is well worth the cost. The TV that I purchased went on sale within the timeframe provided by My BestBuy coverage. The price adjustment process was fast and easy. It saved $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value.it gives you offers to save money on the items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I haven’t really purchased anything from Plus. Although I do see the deals every now and then but I’m just looking for the right deal, but it’s great to have the option.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, FabianV! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value and purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this membership especially if you know you have some larger purchases coming up that require installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having easy returns and special deals. Worth the annual price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed like a good idea. The only benefit I really see is a longer return time. But the rewards still sucks. I spent a lot of money and had $25 in rewards, but it's only good for a month. Rewards should be good for six months to a year. If we earn it, give us time to use it. Disappointed. No major benefits to this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having time to use your rewards is important. Please reach out to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Overall experiance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally have a lot of issues ordering stuff on websites and finding deals. I’ve noticed on this Best Buy app that there are a lot of great deals, but it is very time-consuming. I wish they had it much easier set up where I don’t constantly have the refund my spot whenever I’m looking at items and lose Where I was at when I go to click on different item and have to restart all over again to get back to the same spot I was in my search but other than that I’d say that there’s a lot better deals on electronics than I’ve ever seen on Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. First time purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals for so little money. Can’t recommend enough this subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know about the membership plus u til I bought my dishwasher . Can’t wait to use the perks when I buy my next appliance .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member pricing and extended return period. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months ago I purchased 2 sony tvs and due to death in my family I needed to reschedule the delivery. The manner in which customer service and the delivery team handle the matter with great compassion and empathy is to be commended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy membership is well worth the money. It saved us tons of money getting our computer fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love being a member and use it often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an awesome service with all benefits that it offers discounts geek squad they’re always there for you. I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV and good resolution, good sound, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased membership, it's all worth it in the long run. so many perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building a PC? Buy this membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're building a new PC and buying some high end, expensive parts from BestBuy this membership is invaluable. The Plus membership gives you peace of mind via the extended 60-day return period that it provides. You'll have ample time to test and make sure everything works with the boosted return window. Worth it.

    I would recommend this to a friend