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Customer reviews

Rating 4.2 out of 5 stars with 37356 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 37,356 reviews
  • Rated 5 out of 5 stars

    Nets value each time it's applied to a purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have made good use of our Best Buy Plus membership on several occasions and found it to be well worth the membership fees. It is a great way to support one's technology purchases, knowing that one's purchases nets double the value each time, in terms of product . It's a smart choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Amazon benefits for a third of the price! I’m always hesitant about these types of memberships, but this one pays for itself after the first purchase and was a no brainer. My only regret is I wish I would have gotten it sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My thoughts on the membership -DanielC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership for the money back it offers from making a big purchase. The membership is good but I don't like that I have to pay tax separately and I don't like that I have to purchase something that is over the cost of the money back I have from the membership. What I mean by this is, I had $75 back from making a big purchase so I intended to use part of that on a ps5 game. Upon taking the $20 game to the register, I was told that I had to purchase something at least $25 because the $75 was split into 3 segments of $25 each so once I did that, I still had to pay tax separately. But overall despite that experience, I think the membership is a good idea if the customer is planning on going back continuously. My last opinion on the store is, a lot of the items are the exact same on Amazon but cheaper. This doesn't really have anything to do with the membership but it is prop important for y'all to know.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! In addition to savings from member pricing, as a My Best Buy Total™ member you also receive 24/7/365 support, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totally worth it saved me over $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it – saved me over $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the My Best Buy Plus membership has already paid for itself. I bought a Ninja Espresso machine for $748, and just 10 days later the price dropped to $643. Because of my membership, Best Buy immediately matched the lower price with no stress, saving me over $100. The exclusive pricing, fast assistance, and the peace of mind of knowing my purchases are protected make this membership completely worth it. I honestly didn’t expect it to be so useful, but now I wouldn’t shop without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than youd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought this was kinda just another subscription to just have, being 50$/y is not that much money so I figured it would only save me about that, but i decided to give it a try. I do not regret it, within the first two months ive allready saved the money ive apent for the subscription, and im sure ill be saving more, especially if you end up picking up a best buy credit card, I cannot reccomend this more, even if you dont frequent best buy too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Shopping at Best Buy Even Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed having the My Best Buy Plus membership. The exclusive discounts, faster shipping, and extended return window make shopping a lot easier and definitely worth the price. I buy electronics pretty often, so the savings add up quickly. It feels like the membership pays for itself, and I love getting early access to deals. Overall, it’s been a great experience and I’d absolutely recommend it to anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery guys were great conner was informative and kept us updated to the minute of their arrival. And although there was a moment of misinformation given by the sales person they proceeded to take care of us like pros and were very polite. Also took all the packing materials with them. As far as the membership goes it was a no brainer to pay 60.00 to not have to pay 150.00 delivery fee. Sobwe will see if there is any other benefits to being a member.......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, it fit and it works. When we purchased it, our sales person failed to add in haul away despite our request. 2 days before delivery, I called in as I couldn’t find haul away. Was told it wasn’t ordered and because of that error, our delivery was cancelled and rescheduled for 12/1. Actual delivery and install seemed to work. Why they couldn’t have added the very small time required for haul away to our first delivery escapes me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enhanced Benefits for Tech Enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus™ Yearly Membership is a premium program that offers enhanced benefits and exclusive perks for tech enthusiasts. With this membership, you gain access to a range of features that enhance your shopping experience and provide added value. Here's a review of the Best Buy Plus™ Yearly Membership. Enhanced Benefits: The Best Buy Plus™ membership offers several notable benefits. One of the key advantages is free shipping on most items, allowing you to enjoy the convenience of doorstep delivery without any additional costs. Additionally, members receive extended return windows, providing flexibility when returning or exchanging products. The membership also includes dedicated customer support with faster response times, ensuring a seamless shopping experience. Exclusive Perks: As a Best Buy Plus™ member, you gain access to exclusive perks and discounts. These can include special member-only offers, early access to sales events, and exclusive deals on select products. These perks enhance your ability to find great deals and take advantage of discounts, maximizing the value of your membership. Tech Support and Services: The membership also provides access to specialized tech support and services. Whether you need assistance setting up a new device or troubleshooting technical issues, the dedicated support team is there to help. This additional support can save you time and ensure a smooth and hassle-free experience with your purchases. Yearly Membership: The Best Buy Plus™ membership is billed on a yearly basis, offering convenience and savings over the long term. By opting for the yearly membership, you can enjoy the benefits continuously without the need for monthly renewals. Value for Tech Enthusiasts: The Best Buy Plus™ Yearly Membership is especially valuable for tech enthusiasts who frequently shop for electronics and related products. The combination of enhanced benefits, exclusive perks, and specialized tech support makes the membership a worthwhile investment for those passionate about technology. Pros: Free shipping on most items for added convenience Extended return windows for greater flexibility Dedicated customer support with faster response times Access to exclusive perks and discounts Specialized tech support and services for added convenience Yearly billing for continuous benefits Great value for tech enthusiasts and frequent shoppers Cons: Membership is tailored to Best Buy customers and may not be as valuable for those who do not frequently shop for electronics In conclusion, the Best Buy Plus™ Yearly Membership offers enhanced benefits, exclusive perks, and specialized support for tech enthusiasts. With features such as free shipping, extended return windows, dedicated customer support, and exclusive discounts, the membership provides added value and convenience. If you frequently shop at Best Buy and are passionate about technology, the Best Buy Plus™ Yearly Membership can enhance your overall shopping experience and provide long-term value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me and you have an unofficial rule of anything over $100 gets a warranty, especially when it comes to electronics and hard this pays for itself you get a two-year warranty on every purchase there’s not a limit to how many purchases so therefore, if you get Lasse a pair of AirPods on sale for 219, you buy them open box so now they’re 200 even you just got yourself a brand new pair of AirPods with AppleCare for $200. You just saved $30 right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what makes Best Buy truly different from other retailers. This gives you piece of mind of any price changes that happens after your purchase. I actually had to file a discounted price review 3 weeks after my purchase. And within 30 mins, they resolved it. You also get discounts in other software areas that compete with large scale discounters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uselful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usefulness of the membership

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the membership can be a really great product for those who shop consistently at best buy, for me i’m a once in a blue moon shopper so it’s not worth it but still has its perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return window extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value membership if you know you're going to spend 1k a year on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast care and advantages

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the basic plan, and it gives me some advantages, like being able to return products I don’t really like within three months. I’m thinking about upgrading to the Premium plan. Best Buy has people who actually listen and try to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GSeries Samsung monitors solid after a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 2 of these at purchase to replace a pair of 24 LGs. I'll admit, I didn't realize they were 240 Hz monitors until after purchase. Kinda threw me, but they're easily clocked to anything below without issue. Running on both linux and win platforms with a 7900XT, I push outs from DP but scale down to HDMI at the sending side. I'm not the most fickle on monitors and the wonky cabling might be quality degrading, but I don't like being jerked around. In this case, I don't feel jerked around. I think Best Buy did me a solid, so... review time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been an excellent value. The member pricing, exclusive deals, and extended return windows have saved me money and given me great peace of mind, especially with large purchases. Customer service and Geek Squad support have also been consistently reliable. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership because it offered me a discount on the TV i wanted purchase. In doing so, it also gave me a 6 month XMSiris membership. So far, I enjoy it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got the membership, worth the dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not go for add-ons, but with the computer I was purchasing, it made sense. I did have to swap out the computer within 60 days, not due to hardware issue, the graphics card did not have enough memory for the photo apps I was running. BB took the original unit back and I got the new PC within a week. I worked with the Geeks and they were extremely helpful getting licensing changed over to the new unit.

    I would recommend this to a friend