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Customer reviews

Rating 4.2 out of 5 stars with 38858 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 38,858 reviews
  • Rated 5 out of 5 stars

    Totally Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is useful overall. Longer time for price match and return in case something happens. Honestly even if Total membership is expensive, pole should consider the plus membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I like it for the 60 day return policy that's about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership because can save a lot money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, this is unnecessary profit for Best Buy. Maybe it’s useful for some people, but what they currently offer is not enough to justify the $49 price. To me, it feels like extra revenue for Best Buy rather than real value for customers.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Sam! Thank you for your review. We understand our membership options might not be a perfect fit for everyone, and we certainly appreciate you giving us a try. For support with any questions or concerns, feel free to reach out to us Facebook: (http://facebook.com/BestBuy), Instagram: (http://instagram.com/bestbuy), or Twitter: (@BestBuySupport). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great for what it is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for people who are deeply involved in electronics and make frequent purchases, both for the heavy discounts and free use of the Geek Squad. If that’s you, it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaner refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership Plan was a great benefit when my refrigerator died and the one I wanted was on back order. The Plan allowed Best Buy to provide me with a loaner refrigerator until the one I wanted was back in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very valuable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is super valuable to us. We check prices and sales often and are able to save money on electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having the freedom to buy a device and try it for 30 days a still able to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed. Need a special program for old folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted all files on old computer transferred to the new Dell. Eric was great in setting up the Dell but the files didn't transfer - some of the programs did but no data. Went into Geek Squad and they gave me a Thumb Drive with supposedly all the data on it but I can't find the place to plug it in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value! Plus i love getting unlimited geek squad pricing, membership pricing, and more! Will buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed having the My Best Buy Plus™ membership! The free 2-day shipping, exclusive member pricing, and extended return window have made it totally worth it. I’ve already saved money on a few purchases, and the faster delivery is super convenient. It’s a great value if you shop at Best Buy regularly—I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real valúe member prices plus unlimited greek

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something wrong here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys could not / refused to install dryer so I had to hire someone else. On top of that, Best Buy would not do a partial refund on my purchase saying that "installation is free". Seems fishy...

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      having concerns with your product not being installed can be difficult. You can certainly reach out for support on any of our social media profiles for support with an experience concern. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value plus Geek squad is an excellent choice to help out with your needs we are enjoying every discount that comes with our membership purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used all the time,I really grateful to have a good membresy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bringing a lot of value and also brings me so many discounts and also 2 day delivery on every product I love it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership feedback.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will having this best buy plus membership is a great value thing. The processes of getting me approve for it was very fast and the sales staff that was doing it on computer was very friendly and experienced. And I also like the benefits of this membership it gives me the protection for something that I buy with my best buy card and also for no interest for one year. Highly recommend for anyone who wants to save some money for not paying interest for one year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems petty....but that's the world we live in....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you longer to return something, and maybe has a few items a little cheaper as a result, but having to pay for that privilege seems like another way companies are just looking out to gouge consumers. I would give it 3 stars, but the only reason why I give it 4 is this is just the world we live in now. Without this charge, retailers like Best Buy would just lose against the Amazons of this new world. So, if you want to touch/feel/play with the products before you buy, you need to have the Best Buys still around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More useful than you might think!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who shops at Best Buy first for all electronics needs, whether that be personal or business needs (Hotel Management). Best Buy plus brings many perks. Such as free Two-Day shipping, exclusive discounts and an extended return window. All three of these have been super useful, if I need to add in a new TVs for some of my Rooms, I got a new TVs in two days. If I get a defective TV or any electronic item I bought and or it started messing up after 30 days? Easy exchange or return. Even the discounts on TVs or even the heavy discounts on Apple Products (our family owned Business runs on Apple Products) is absolutely useful in saving us money and putting it towards where it needs to go! As a business owner or even just regular Best Buy Customer, this is really just a quality of life decision. You will enjoy the perks and feel more confident in your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has helped us with several purchases but miss the free delivery option

    I would recommend this to a friend