Customer Ratings & Reviews

The member that sold us our tv was very knowledgeable and kind.

This membership is good value. Member prices will pay back for this almost instantaneously - with one or few purchases. The perks that come automatically with this are great value too.

This Best Buy Plus membership is a great deal, I got free delivery install on my new appliance and haul away of the old. This is for other items and better offers on other items as well!!

Not sure that the value of this membership justifies the cost. I'm still waiting to get the value that I'm pleased with.

Perfect for me and my Family a membership program.

Good customer service the people they are every nice

We really love the membership plan it gives you a lot of benefits. And you’ll get a lot of stuff with good qualities in best buy!

I got the membership with the hopes of having a 60 days price match if the MacBook dropped in price from best buy they would refund the price difference and they did not. It dropped by 200 dollars a week later and I couldn’t get my 200 dollars back due to having my MacBook signed up to my Apple account. Which seems like a loop hole they used. Of course I set up my MacBook? Very disappointed

Saved me money on a return past normal return date

Best buy membership has made purchases, and just every thing a much easyer, buying, returning,and warrentying, very helpful.

You get your points certificates back! It’s totally worth it if you spend $500 or more at Best Buy every 12 months.

Really good value for what you pay for with the Plus membership! Every time I come in, I learn about a new benefit.

Worth it. The 60 day return window is amazing. Sometimes you don’t know if you like somthing right off the bat

well, it helped me save money because i decided to spend an absurd amount on legos. it’ll let you know if it’s a deal. might as well if youre gonna be spending the money

I love having the membership i was able to get many things for a lower price because of my membership. It’s the best thing i’ve purchased this year!

It is what it is. If you chat with support you can expect to pay if you have to connect for them to actually figure it out. 39.99 in addition to what I thought was my membership to cover the support service. Perhaps I misunderstood- I read all the Eula stuff but you know how long all that is. $49. Doesn’t really get you much unless you can bring your product in. In my case it’s a new router/modem that won’t connect when even the right settings are set. In a large home I will now have to uninstall and reinstall 5 of 7 smoke /co detectors because they did not reconnect after a power outage.

I find that my HP 67 ink is cheaper than at Staples. Asking for simple help or guidance requires an appointment. Staples helps me right away. I still shop in both shops Bought printer at Staples and ink at BB

Customer service associate Nina based In the beautiful nation of South Africa is a perfect fit. Patient, understanding efficient and helpful resolving issues in a timely manner. If Nina did ALL customer services I would request Nina regardless of wait time! Thanks NINA , Greg

The membership gave me the opportunity to price match within 60 days of purchase so I didn't have to worry about missing subsequent sale. Fully paid for the entire cost of membership with this perk.

Having a membership that advantages are endless. I get emails sent to me with savings on televisions, electronics, phones etc. It's great around the holidays when shopping for family and I can get more items without spending to much. The cost of the membership is worth the price knowing how much you'll save in the end.