Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 40,544 reviews
  • Rated 5 out of 5 stars

    I love being a member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership as I move back and fourth to California and Texas and sometimes need to make returns this gives me a long enough period where I can return stuff and even find good deals so far this year I have saved about 200 dollars just having this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VIP Experience That Truly Pays Off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had a problem with any items that I have brought also. I just showed up the Geek Squad. They took care of me, no problems. They did not make me make an appointment. They just took care of me right on the spot. I love it.I will do it all again john c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge bought it to replace the one I loved at my old house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memembership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a life saver for me and my tech family. Plus the monthly deals are an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for long term investment for buying items over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sales staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff is very friendly with customers, and more with tourists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! I love the price match option and perks that come along with the membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 77" S85F tv

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is small like used for a fire stick. And I feel it was a step down from my 65" inch sony. But it has all the bells and whistle s. I bout it for the price ext time ill pay the few extra dollars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must if you visit Best Buy often

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will 100% give you money back + a lot mor, and if you try products even more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money but could be a bit more useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the cost. I saved money and got rewards. Two things bother me, the way rewards to certs are handled is clunky and has kept me from using them easily. There should be more specials for rewards members and these should be more clearly communicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would rather have it and never need it/ vice versa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was great while it lasted. I went back to the Best Buy in Sherman Texas trying to buy more stuff, appliances this time. They informed me that if I wantsd to use my tax exempt ID number for that purchase and have it on my account, I would have to forfit the plan and start a business account. This was unfortunate but worth it. Great for individuals not trying to utilize tax credit or purchasing for business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you are an avid shopper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program it's saved me on many of the holiday sales and I've gotten great plus prices for things I was thinking about purchasing. Definitely worth the $50 annual fee. Price matching is very simple as well just a chat box away or a phone call if you don't mind a little waiting. I've saved hundreds of dollars with open box purchases that came available after I purchased the new item. One was a 55" Sony A90K I bought it new for $2400 saw an open box a month later for $1799 shipped it to my house checked the panel and it was good. Took back the new A90K and pocketed the extra $600. The warranty is the same thanks to Best buy and I love the TV no issues the new plastic was still on the panel I assume someone purchased it didn't like the size and returned it without turning it on. My win! It also saved me after I purchased a MSI RTX 4070 in December for $600 then the super version released in January I returned it and upgraded to the new 4070 Super for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership – 1 Year Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year with Best Buy’s membership, I’d say it’s worth it if you shop there often. The free 2-day shipping, extended return window, and exclusive discounts were genuinely useful. I saved money on a few big purchases and appreciated the convenience. However, the annual fee is steep, and some perks feel underwhelming if you're not a frequent tech buyer. If you're only making occasional purchases, it might not be worth it. Bottom line: Great for regular shoppers, but casual buyers should think twice before renewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t see any reward on my recent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be more than 5 dollars. I don’t see any discount on my recent purchase

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Alicia! Thank you for reaching out to us. We can certainly understand needing support with your rewards account. To better assist, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership Is Very Useful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this BestBuy Membership is very useful in a lot of different ways! the sales, the deals, I bought this membership originally to get a better deal on an item, I saved around $60 on that purchase rue ti the membership, plus BestBuy will occasionally send you a giftcard every so often if you own this membership, I received $20 randomly and it was unexpected but it was very nice of them to send! I'm most definitely buying BestBuy Membership again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has saved me $50 already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member was the best choice i could have done,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great deals information and great product service is always have what I want love my card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the membership features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership totally worth it. Because of the price match option within my membership I could buy my device as soon as I needed without loosing the upcoming promotional price. I was refunded the promotional price difference as soon as I identified that.

    I would recommend this to a friend