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Customer reviews

Rating 4.2 out of 5 stars with 40454 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 40,454 reviews
  • Rated 5 out of 5 stars

    Great Value with Excellent Membership Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Best Buy membership, and I’m very happy with the experience so far. The enrollment process was quick and smooth, and the benefits- especially free shipping, exclusive deals, and tech support make it worth the cost. Great value for regular shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself each year. As long as I continue getting value from it, I will continue to be a member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST MEMBERSHIP AND SERVICES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MacBook Air from Best Buy, and it has exceeded my expectations in every way. The sleek, lightweight design and premium aluminum build make it incredibly portable and durable. The Retina display offers vibrant colors and sharp text, enhancing my productivity and entertainment experiences. Equipped with the Apple M4 chip, the performance is outstanding, handling multitasking and demanding applications effortlessly. The battery life is remarkable, lasting all day on a single charge, and the Magic Keyboard provides a comfortable typing experience. Overall, this MacBook Air has proven to be a reliable and powerful companion for both work and leisure. THANK YOU BEST BUY! I have Mr. Anthony who assisted me in Bestbuy Aurora, Colorado. He is the best!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pay no interest, but pay every 2 to 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Plus is nice and the no interest is good but would be great if as long as you pay before the year is up for example instead of paying every month as long as you pay before the year is up no interest, I mean I want to pay maybe every 2months or 3 months still no interest and i do it before my year is up and im in good standing it should not effect my credit rating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid for itself in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to a return and price checks / match, it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually do memberships, but My Best Buy Plus™ has been totally worth it. What I really like is the extended return window. It just makes shopping feel a lot less risky, especially for big tech purchases. And the special pricing they give members? So good. I save on things I was going to buy anyway. If you shop at Best Buy even a few times a year, this pays for itself fast. Totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership can pay for itself: member prices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the free shipping perk, My Best Buy Plus members will occasionally get (limited time) special pricing on products from BB. I am not sure exactly what causes these offers, or if they tend to occur at certain times, but if you are shopping on the website or app, keep your eyes peeled for special member pricing! It can help to defray or even fully cover the cost of your annual membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product helps saves money. WIN WIN. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Excellent Return Policy & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my customer experience in purchasing a refrigerator in February 2024. Although the refrigerator arrived severely damaged, the delivery technician was so helpful by immediately contacting Best Buy customer service to ensure I got a replacement. In the meantime, he installed the smashed unit so that I had a Working refrigerator until the replacement arrived. The email instructions for preparing for the delivery were thorough, and scheduling delivery was efficient. Customer service representatives were courteous and helpful. Return policy is EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member only deals and drops. reward points to redeem. Added value with additional freebies and perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the bet that you will use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment. I got my money back from it just 3 weeks after a computer purchase as the price of the computer went on sale, and went down more than $50. I still have the rest of the year to take advantage of other benefits!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new refrigerator. Brian Corsino was excellent in helping us with our purchase. When we had issues, he was very responsive in helping us getting the problem solved even when we had to leave town the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is highly beneficial to have. It provides excellent services, discounts, and additional advantages. It assists you in purchasing products at competitive prices. Therefore, I recommend this membership to anyone interested in saving money and receiving new offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership great value and rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership great value great prices from a great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very informative and friendly advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    experience with the My Best Buy Plus™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to share my experience with the My Best Buy Plus™ membership. Overall, I've found it to be really valuable. The perks are great. I love getting discounts on items I buy, and the extra $50-100 discounts for Plus members are awesome.Plus, I've already purchased two Apple computers in a row using my membership! Using the membership has been easy. The website is simple to navigate, and finding member-only deals is straightforward. It's nice knowing I can access all these benefits without any hassle. Most importantly, I think the membership is worth the cost. The savings I get easily make up for the subscription fee. My shopping experience with Best Buy has definitely been better since becoming a Plus member. Thanks for offering such a good membership program. I'm looking forward to enjoying more perks in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership is beneficial if youre on top of sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to benefit from the membership you need to be very habitual about checking the app for sales, if there were more benefits for members when it comes to video games like exclusive editions or something it would be more appealing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great rewards program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how was able to get member price with this reward and go there is 60 days to do price match after purchase. The rewards purchase was very economical just didn’t like that I had to link a card where it auto renews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for those who frequent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little expensive, the discounts aren’t fantastic. Honestly though, for being able to return products nearly 60 days later. It’s worth it. I buy a bunch of stuff, might as well make sure I don’t get a bad product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Membership benefits and worry free value

    I would recommend this to a friend