Customer Ratings & Reviews

A year ago I got my Best Buy Card and I bought some Sonos speakers for my entire home and my yard. I was skeptical about the sound quality and how effective they would be in such large spaces. The Vest Buy representative was extremely helpful and knowledgeable about this product line and guided me through my purchase. I loved the service I got at Best Buy and the quality of the Sonos speakers so much, I bought some Sonos speakers for my son this year, as a present. He loves them too. I would highly recommend Best Buy to anyone looking for one of their product offerings.

This meets all the needs for a phone. And is right size to hold. Newer models are larger

Works perfectly. It's a superior electronic that is well needed in any household. I would recommend it to any and all of my family and friends. I am very happy with this product!

I’ve been a member at Best Buy for a while now, and overall I’m really happy with it. The membership gives me peace of mind, especially when buying electronics. I like knowing that I have extended protection and support if something goes wrong. One of the biggest benefits for me is the tech support. It’s convenient to get help when I need it, and the return process feels easier and less stressful. I also appreciate getting exclusive deals and member pricing — sometimes the savings actually make a difference. For anyone who buys electronics regularly, I think the membership can be worth it. It really depends on how often you shop there, but for me, it’s been a good experience so far.

If you're an avid tech enthusiast or a frequent shopper at Best Buy, their membership program is a must-have. Best Buy's membership program offers a plethora of benefits that make it a worthwhile investment for those who want to elevate their shopping experience. After personally using the service for the past year, I can confidently say that it has exceeded my expectations in several key areas. Exclusive Discounts and Offers: Best Buy Membership provides access to exclusive discounts and offers on a wide range of products, from electronics to appliances. The savings you can accumulate through these exclusive deals can easily outweigh the cost of the membership itself. Whether you're shopping for the latest gadgets or household essentials, these discounts can make a significant difference in your budget. Free Shipping and Same-Day Delivery: One of the standout features of Best Buy's membership is the free shipping and same-day delivery option. As a member, you can enjoy the convenience of having your online orders delivered to your doorstep with no additional shipping fees. For urgent tech needs or last-minute gift shopping, the same-day delivery service is a game-changer. Extended Return Window: Best Buy's membership extends the return window for most products, giving you ample time to test out your purchases and ensuring you're fully satisfied. This policy provides peace of mind and is especially beneficial when dealing with high-value electronics and appliances. Tech Support and 24/7 Customer Service: Tech enthusiasts will appreciate the access to specialized tech support and the 24/7 customer service hotline. Whether you're seeking advice on setting up a new device or troubleshooting a problem, the experts at Best Buy are there to assist you, ensuring that your tech-related issues are promptly resolved. Reward Points and Certificates: Best Buy membership allows you to earn reward points with every purchase. These points can be redeemed for certificates that further reduce the cost of future purchases. It's a fantastic incentive for loyal customers, as it essentially provides a discount on top of the exclusive member offers. Early Access to Sales and Events: Another perk of the membership is early access to sales and events. This is a great advantage during Black Friday and other major sales events when popular items tend to sell out quickly. With early access, you can secure the best deals before they're gone. In summary, the Best Buy Membership is a fantastic investment for individuals who frequently shop for electronics, appliances, and gadgets. The array of benefits it offers, including exclusive discounts, free shipping, extended returns, tech support, and more, make it a standout choice for tech-savvy consumers. The convenience and cost savings make it a must-have for anyone looking to enhance their shopping experience at Best Buy. After a year of use, I can confidently say that it's been a valuable addition to my shopping routine, and I highly recommend it to others.

We Bought a Refrigerator 3k plus, the memberships gave us discount that off set delivery charges. Memberships also lets us trifty shoppers shop for a better price with best buy matching the price. It's the small dicount that add up to satisfaction.

I had this membership for a year and bought many things with it, but most of the sales were not exclusive to the membership and I did not save that much money because of it. I was able to price adjust and return items within an extended period of 60 days which did help, but this period should be extended to 6 months with the membership. I did get $10 credit once every two months to spend with the membership. One instance I did not like was when Best Buy sales representatives were lying to customers, claiming that if they purchased or already had the Best Buy plus membership, they would get early access to pre order nvidia 50 series graphics cards. This did not happen and many people were upset with this and refunded their memberships.

The Plus membership is currently $29 and offers extended return and price matching windows and discounted prices on many items. These can be substantial (hundreds or thousands of dollars) with big-ticket items like refrigerators and OLED TVs. One can easily pay for the Plus membership with the savings received during the year.

The membership fee is reasonable and pays for itself relatively quickly through the benefits. The exclusive member pricing on electronics, appliances, and tech products provides genuine savings on purchases I was already planning to make. The extended warranty options at discounted rates have given me peace of mind on higher-value purchases. The early access to sales and special promotions means I can take advantage of deals before general customers. The free shipping on most orders eliminates shipping costs, which adds up over time. The member-exclusive events and sales provide opportunities for additional savings throughout the year. Customer service priority is noticeable—I've had faster response times and more attentive service compared to non-member interactions. The points or rewards system, if applicable, accumulates benefits on purchases. The online and in-store integration makes shopping convenient whether I'm browsing at home or visiting the physical store.

PLUS makes it so that I can that longer return window (some stuff I actually need longer than just the regular two weeks) and I can abuse that Price Match thing they talk about. I’ve already gotten my money back for my membership! Totally worth it

I got this so I could get a better deal on a new computer.So far it has been good.Got a discount on my renewal membership and on the protection plan on another product I bought.

Was a no-brainer when I bought my iPad Air to reduce the price to the Plus member price at purchase. We'll see what the offers are during this year for further savings, but it has already paid for itself with the savings even after the $29.99 price of the Plus.

I got this program when I bought a TV at BestBuy. I was a little hesitant, but did it anyway. Today when I went online to buy a new Ring camera, I saw that I saved an extra $30. That was a nice surprise.

Overall I think this program is good and worthwhile. I wish they would add a few more perks for it to stand out more.

My Best Buy Plus membership has been well worth it. The exclusive member pricing, added discounts, and extended return window provide real value throughout the year. It makes shopping at Best Buy more convenient and rewarding, especially for larger purchases like electronics and appliances. The savings can easily offset the membership cost if you shop even a few times per year. Overall, it’s a great program for anyone who buys tech regularly and wants extra perks and protection.

Alright, let’s talk about Best Buy Plus Membership—is it actually worth the $49.99 a year? Short answer: Yeah, if you shop at Best Buy even semi-regularly, it pays for itself pretty fast. The Perks That Slap Free Shipping – No minimum order amount, which is a lifesaver if you hate paying for shipping on small stuff. (Looking at you, random $10 phone charger.) Exclusive Member Deals – Some discounts are actually solid, especially on bigger purchases like laptops, TVs, and gaming gear. Extended Return Window – You get 60 days to return most stuff, which is clutch if you’re indecisive. The Not-So-Great Stuff ⚠ Not Everything Ships Fast – While free shipping is dope, don’t expect Amazon Prime speeds on everything. Some items take a minute, especially if they’re not in a local warehouse. No Extra Warranty Perks – Unlike Best Buy Total, this membership doesn’t give you extended warranties or free Geek Squad support. Final Thoughts If you buy tech or appliances a few times a year, Best Buy Plus is a no-brainer—the shipping alone covers the cost. But if you were hoping for same-day shipping on everything, you might be a little let down. Verdict: 8.5/10 – Solid for frequent Best Buy shoppers, but not an Amazon Prime killer.

This is worth it especially when devices spoil or price of purchased items go lower

I am very happy having the membership due I save some money on the products I got.

I am new to this membership, so I am not aware of all the benefits it has. I'd like to find out what all the benefits are so I can use them. My purchase of a desk top computer was a very good experience, with a good sales rep

I like that it gives me extra time to see if I like the product purchased with the option of an extended return period. I also like that the service offers additional deals that are exclusive to members. I typically log in the members app to review special deals and was able to get a new TV for an exceptional price.