Customer Ratings & Reviews

Having a membership saved me $325! I purchased a laptop in October 2025 and because of Black Friday Discounts the laptop was price was reduced and because I have price lock as part of my membership I was able to have $325 returned to my CC.

Thought my computer got hacked…. They reviewed my screen and message and was able to resolve… it wasn’t a hack… but a scare tactic from an outsider that locked my screen…

Its ok, I haven't used it much. However, I do appreciate discounted offers on everyday popular products and deeper discounts for sale items. Keep it up BestBuy!

Will having this best buy plus membership is a great value thing. The processes of getting me approve for it was very fast and the sales staff that was doing it on computer was very friendly and experienced. And I also like the benefits of this membership it gives me the protection for something that I buy with my best buy card and also for no interest for one year. Highly recommend for anyone who wants to save some money for not paying interest for one year.

It has save me a lot of money on discounts on all the items I had purchased

Excellent customer services and great prices in this store with their quality electronics.

Honestly amazing alows you to try stuff out and teturn it no hassle at all

Its good for emergency when you did not plan an immediate $200 membership or you are thinking of upgrading at one point. An interim phase.

You can easily make your money back, but price matching can be difficult to obtain. There has been a lot of caveats they say are no problem to get you to sign up, but then are difficult for them to honor afterwards.

I was always buy my electronics plus insurance on electronics because of the great service.

Right now I’m just finally starting to feel great again after my recent purchases , I haven’t had the chance to actually see and fully appreciate my membership as of yet, but I’m still excited of what’s to come, from the salespeople in the store and to all the GEEK SQUAD MEMBERS, I commend you guys for your support and outstanding service you’ve provided THANK YOU BEST BUY

Not very useful to me but would be great for someone who'd use it.

Pretty good memberships. Paid for it when i bought our livingroom tv thinking nothing of it. Was told id get discounts on certain purchases & help with geeksquad. When our router/modem went out because of how old it was, i went to best buy to get a new one and got a pretty good discount. Then the same for my son's laptop and earbuds. I think i might renew.

Good offer and saved $$$ on new I pad PRO purchase

Best investment I have made, I have received so much money back and the service and returns have been a breeze as well as refunds for price reductions.

Mystery Rewards have been pretty good so far. The drops, while not interesting to me yet, had some decent offerings before I joined. I am hoping that some of those items, or one's similar, come around soon.

While I don't use it all the time, or even very often, it is quite the perk to have. When I do go into a store or review items online before purchasing, I DO notices that the prices are enhanced for Best Buy Plus members. It's nice to be paying lower prices for items on a regular basis, than it is to be waiting for sales. However, when there are sales, it's nice to get additional discounts as well :-)

There are exceptional employees at the stores, but there are also terrible employees. When I bought my new Laptop, the first guy I talked with was fantastic, but he was at the end of hs shift, he handed me off to someone else, and he wasn't so great. Also, the hoops you haver to go through to try and take advantage of your upgrade financing offer made it so I instead used the 12 months no interest. Could you make that process easier?

It has paid for itself already by getting Orbi for $140 less after a sale at BB after I purchased

No hassles, easy service, not sure if I’ll be be using it much, but it’s worth it…..