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Customer reviews

Rating 4.2 out of 5 stars with 38948 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 38,948 reviews
  • Rated 5 out of 5 stars

    Useful if you’re a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership when I purchased my MacBook Air. It seems to be if great value, especially with the 60 day return window.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid deal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is a great membership deal. It provides 2 months worth of time to try each product you purchase and return it if you want to for a full refund. The membership pricing isnt usually crazy but the deals best buy provides in general are pretty good. Better than any other store tbh. But those membership deals add up over time. Definitely get this if you are a best buy regular.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the urging of sales staff so that if the price of my main purchase dropped in two months I would see a benefit. I have not had the membership long enough to discern any value. So far it has resulted in a lot of email. I do find the Best Buy buying experience pretty pleasant and painless. Jury still out on this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Best Buy’s help me with everything I need and the members ship help me save money I love my members ship

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New membership on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of feel like I just agreed to this so the employee can make commission or whatever they do for that hoping I actually get the rebate that they were talking about if my product drops in price but not sure how to do that

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your membership deal can be difficult. Please reach out to us on any of our social media profiles for support.
      Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    BEST SERVICE EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni and Marcos were amazing! They were super patient and even assisted me with deciding on which pair of AirPods to purchase. They were both kind and understanding of what I expressed my needs to be in a new pair of AirPods. They explained the Best Buy Plus membership options extremely well; so well that I didn’t want to leave the store without one! I’m looking forward to making more purchases from this location and with the team.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think my family will really benefit from this membership. The associate who signed us up told me I would be alerted if any of the items I have purchased went on sale especially during Black Friday and I would be refunded the difference . Some of the items did go on sale but I wasn’t alerted and also I would not be able to go in to Best Buy to claim the difference as it is 3 hours away . There were other “ great “ things this guy sold us about the membership but not true. My whole experience at the Spokane valley Best Buy was really awful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on the app to find what is the best tv for streaming. The guy that helped me was excellent answered all my questions without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love the membership it’s giving good deals that I could use and also the 60 day return gives me time to make return whenever I see is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we only have less budget for buying washing machine and I’m glad Best Buy employee help me to pick a brand new machine on my budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A membership which surpasses my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deals and friendly shopping atmosphere,With "Geeks" who really take time to advise and provide " Best " options to suit my requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve used my membership every week since purchasin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is truly great and worth the value. If you make a decent amount of purchases like I do, the price drops alone that you can get the difference credited back for pays for itself. Aside from that, having the Geek Squad available and the warranty available is a bonus to the membership and a no brainer to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Good. I like best buy membership. They provide good deals. Compare price option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with our purchase of the new refrigerator. Our salesman was very, very informative and easy to work with. The two gentleman that delivered it were extremely professional and also very friendly. It was a great experience all around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides good value when the special offers from other companies can be taken advantage of. Otherwise, it doesn't make much sense for infrequent and small purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny – Saved Over $300!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy Plus for $49, and I can honestly say it paid for itself many times over. I purchased both an iPad and a Samsung device and ended up saving more than $300 thanks to the exclusive member deals and discounts. The savings were immediate and made a huge difference. If you’re planning to make any major tech purchases, the membership is absolutely worth it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal of a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides an abundance of resources! From great sales to on-the-fly help, you’re compensated in a variety of ways with this membership! Overall, the price is more than worth the offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership fee is great. !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership and it paid for itself twice. The price guarantee was great for me the price dropped twice on the TV I purchased. I was able to get the lower price two times within the 60 day period . Whenever I go to the store to purchase anything or use my reward points it is very easy and the employees are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service. Hey it was a good choice. Prices are great excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently joined the Best Buy Plus membership, and it’s been well worth the investment! The added perks are fantastic, especially the free shipping on most items and exclusive deals. I find myself shopping here often, so the member discounts really help save on tech and electronics I’d be buying anyway. Plus, the extended return window is super convenient, giving me peace of mind if I’m uncertain about a purchase. Overall, the membership adds a lot of value if you’re a frequent Best Buy shopper like me – definitely recommend it for anyone looking to get more out of their tech buys!

    I would recommend this to a friend