Customer Ratings & Reviews

I’ve been really impressed with the My Best Buy Plus membership. The member pricing alone has already saved me a lot, and the free shipping makes every purchase super convenient. The Geek Squad support is a great bonus — it gives me peace of mind knowing any tech issue can be handled easily. I also like that I get early access to special deals and exclusive offers that aren’t available to everyone. Overall, it’s definitely worth it if you shop at Best Buy regularly. Would I recommend it? Absolutely yes — it pays for itself fast!

Loooong time consumer of Best Buy! The membership only enhances purchasing power, Geek Squad support and the auto-protection plan on each purchase is golden.

Membership is a great value! Ive used the unlimited Geek squad support many times and had great service. The included discounts and warranties on appliances and hardware is excellent.

I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

Best Buy is definitely my go to for electronics for many reasons! I like to try before I buy. They are fantastic at having things on display so you can see how new products work. They have a knowledgeable staff that is always friendly and happy to answer questions. They also have a fantastic return policy. My only complaint is that I typically leave with more than I went in for!! However I run a small buisness so that usually equates to better productivity!

I signed up for Best Buy Plus a few months ago, and it has already paid for itself. The free two-day shipping alone has saved me multiple trips to the store, and the exclusive member pricing knocked a big chunk off the laptop I bought. What really stands out is the extended return window. It takes the stress out of making big tech purchases because I know I have time to test things properly. The everyday perks add up quickly too—free trials, extra points on purchases, and early access to deals. During busy sales seasons, it feels like having a head start over everyone else. If you shop at Best Buy more than a couple of times a year, the Plus membership is a no-brainer. It combines savings, convenience, and peace of mind into one package. Highly recommend.

Best Buy Plus (Yearly) has been worth it for me. The free 2-day shipping alone saves a lot of time and stress, and the member-only deals actually make a difference on big purchases. I like that returns are extended and protection options feel easier to manage when buying tech. If you shop there even a few times a year, the membership really pays for itself fast. Overall—smooth experience, solid perks, and great long-term value.

We've had this membership for almost 2 years already. We got it when we bought our new appliances for the kitchen. It's been very helpful as far as timing buying and returning items if needed. Well worth it!!!

I've had the My Best Buy Plus™ membership for a while now, and it's been a great experience. The biggest thing for me has been getting early access to sales. I was able to get a new monitor during a member-only event, and it felt awesome knowing I got a jump on the crowd. The 60-day return policy is also huge—it gives me plenty of time to set up and test out my electronics without feeling rushed. I also appreciate the free shipping, especially since I live a little far from the store. Overall, the perks really make the membership feel valuable and worth the small annual fee.

Love Best Buy! However….Geek Squad installer never answers our text or returns our calls when we have an issue with our new television. He even gave us his work cell number. Even our local BB manager can’t get them to call us. The “in store” Geeks are very helpful. Membership is beneficial for installation only basically.

I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

I bought the basic member plan 1st. But then I bought a new computer and repaired my old computer. So service agent suggested upgrading to Premium plan since it would cover the diagnostic and repair on my old computer. So it really worked out right away. But now I will have the added benefit to build a service relationship with BEst buy throughtout the year. Only negative was on geek squad. They did repair my old pc well and set up my new computer. But they reinstalled and upgraded microsoft office/one drive for me and forgot to update numerous settings that were disconnected due to this approach. Had to reconnect by HP printer and noticed all my excel files were now xlsw not xls.

This membership gave me significant rewards on my recent monitor purchase. Note that the rewards will all be in store credit. The extended return window has already come in handy.

I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"

It is comforting to have a safety plan with my expensive electronics and the store credit that I got for purchasing things is nice. The sales that I get from being a member don't usually seem to be stuff that I would be interested in, but for others it may be nice.

enjoyed my purchases at Best Buy. I'm using my iPad, keyboard, and pen. I live in Brazil and always shop at Best Buy, but this is the first time I've become a member. Thank you!

Very excited that I purchased the Plus Membership when I purchased my new Macbook computer....being a member has allowed me to utilize the benefit on several occasions. Appreciate the fact that the salesperson let me know about the savings.

While i did love it at first, seems when the glow falls from the petals and the hidden scarcities take in account limitations that there's an even better version and you don't get the return policies the same if you buy from online than in store. found that out after being hospitalized, coming out to return a laptop i was having issues with 2 day after 30 days. now i have a boat anchor of a laptop. But for everything else i would highly recomend getting it .,.,.

If you are looking for added benefit and frequently shop Best Buy, then this is for You. They will allow a price match for up to 60 days after purchasing a product if the price suddenly drops within 60 days. Makes sense right?

This membership has been a great investment for me. The exclusive member pricing has already saved me more than the annual cost, and the added benefit of free shipping with no minimum has made online shopping far more convenient. I especially appreciate the unlimited Geek Squad support—it gives me real peace of mind knowing that I can get help when I need it without worrying about extra fees. Best Buy Plus has made me feel like a valued customer. The ease of returns, early access to sales, and consistent perks reflect that this isn't just a gimmick—it actually adds value to my everyday purchases. I’ve used it for tech upgrades, household essentials, and even gifts, and it’s paid off every time. The overall experience has been smooth, reliable, and worth recommending. If you're someone who shops at Best Buy even semi-regularly, this membership pays for itself quickly.