Customer Ratings & Reviews

The membership has been great! Its gotten me some good deals. It saved me $300 on my pre built pc i purchased. I dont reccomend constantly paying month to month. I saved up and bought everything i needed from best buy in a single month so j could save lots of money and only have to spend the $50 for a singular time

It isn't necessarily the Buy Plus that deserves four stars, it is the service I received when buying the program. Waited about 30 minutes for an associate to help me in cell phones (I think there were only 2 employees in the whole store). The process of returning the defective phone I purchased and buying a replacement was awful.

The My Best Buy Plus™ membership has been an incredible investment, providing exclusive member deals that consistently offer significant savings on a wide range of products. Whether upgrading my electronics or making everyday purchases, the discounts have made a noticeable difference, and covered the membership cost with just a few purchases. One of the standout benefits for me, personally, is the extended 60-day return and exchange window. Having extra time to fully test a product before committing is invaluable, especially for tech items where real-world usage matters. This flexibility sets the membership apart and makes shopping at Best Buy a low-risk experience. I have even found myself willing to go through the hassle of purchasing a more expensive item on Best Buy, then going through the process of price matching, just so I can enjoy the perks that come with this membership. For those who frequently shop at Best Buy, the combination of member-only pricing and extended returns makes this membership an easy recommendation. It enhances the shopping experience and delivers long-term value far beyond its cost. I just renewed recently, and will continue to renew as long as the value remains exceptional!

This plan made it possible for me to try a dash cam and make sure I had someone to help me with my issues when needed that’s exactly what happened also if I’m not happy I can try another dash cam free install on second installation I love it thank you

The Best Buy Plus™ Yearly Membership is a premium program that offers enhanced benefits and exclusive perks for tech enthusiasts. With this membership, you gain access to a range of features that enhance your shopping experience and provide added value. Here's a review of the Best Buy Plus™ Yearly Membership. Enhanced Benefits: The Best Buy Plus™ membership offers several notable benefits. One of the key advantages is free shipping on most items, allowing you to enjoy the convenience of doorstep delivery without any additional costs. Additionally, members receive extended return windows, providing flexibility when returning or exchanging products. The membership also includes dedicated customer support with faster response times, ensuring a seamless shopping experience. Exclusive Perks: As a Best Buy Plus™ member, you gain access to exclusive perks and discounts. These can include special member-only offers, early access to sales events, and exclusive deals on select products. These perks enhance your ability to find great deals and take advantage of discounts, maximizing the value of your membership. Tech Support and Services: The membership also provides access to specialized tech support and services. Whether you need assistance setting up a new device or troubleshooting technical issues, the dedicated support team is there to help. This additional support can save you time and ensure a smooth and hassle-free experience with your purchases. Yearly Membership: The Best Buy Plus™ membership is billed on a yearly basis, offering convenience and savings over the long term. By opting for the yearly membership, you can enjoy the benefits continuously without the need for monthly renewals. Value for Tech Enthusiasts: The Best Buy Plus™ Yearly Membership is especially valuable for tech enthusiasts who frequently shop for electronics and related products. The combination of enhanced benefits, exclusive perks, and specialized tech support makes the membership a worthwhile investment for those passionate about technology. Pros: Free shipping on most items for added convenience Extended return windows for greater flexibility Dedicated customer support with faster response times Access to exclusive perks and discounts Specialized tech support and services for added convenience Yearly billing for continuous benefits Great value for tech enthusiasts and frequent shoppers Cons: Membership is tailored to Best Buy customers and may not be as valuable for those who do not frequently shop for electronics In conclusion, the Best Buy Plus™ Yearly Membership offers enhanced benefits, exclusive perks, and specialized support for tech enthusiasts. With features such as free shipping, extended return windows, dedicated customer support, and exclusive discounts, the membership provides added value and convenience. If you frequently shop at Best Buy and are passionate about technology, the Best Buy Plus™ Yearly Membership can enhance your overall shopping experience and provide long-term value.

I absolutely love my Best Buy Plus Membership! Best Buy has always been our family’s go-to for all electronics and appliances, and the Plus program makes shopping there even better. The benefits are totally worth it — from exclusive deals and savings to faster shipping and amazing customer service. It gives me peace of mind knowing I’m getting the best prices and support for every purchase. Best Buy never disappoints, and with the Plus Membership, they’ve truly taken things to the next level! Highly recommend to anyone who shops for electronics or appliances regularly.

I’m really happy with my My Best Buy Plus membership! The discounts and exclusive prices make a big difference, especially on electronics and accessories. I love having free shipping, easy returns, and access to Geek Squad support whenever needed. It’s also nice knowing my purchases are protected and I’m earning rewards on top of the savings. Definitely worth it if you shop at Best Buy often — it pays for itself quickly!

This membership got us some bonus rewards on the first purchase. I especially like being able to get the rewards on items at my local outlet store. First was a great deal on a Lenovo laptop and a monitor. Unfortunately, some cables were missing from the monitor box even though it was supposedly in excellent condition. No problem, when we took it back a few days later only to find a recent arrival of a bigger and better Nvidia monitor. Customer service was excellent. They exchanged it with no problem. Happy ever sense with both items. Recently I bought a couple Braun shave heads. Price was competitive with other retailers and I could use my reward points with free shipping. The good news was they were OEM. Expecting them to be P&G made in the US for Braun, imagine my surprise when they arrived a couple days later and the package said made in Germany. The real deal at a great price. We look forward to more great deals and rewards as well as free shipping. Thanks Best Buy!

We bought this option and it has saved us lots of money. Thank you to Francesca from Pembroke Pines store, we made this very valuable buy, she took the time to explain to us all the benefits and it really have work wonders

#1 You are so fortunate to have a salesperson like ALEX. He will take his time and explain the differences between the TV's. Never to rush you and will always make you feel comfortable. #2 After your purchase you need to make a schedule. Loyd does a great job in trying to schedule a delivery or service around your time. Not always easy but he always seems to manage it. #3 Jeff maybe the last person you may have to deal with. I am almost 96 years of age and let's face it it's like learning all over again. Jeff is like a teacher. He is very patient and will explain every detail. When he is through, he will always leave you feeling comfortable. Because every set up maybe different and could be confusing to you he will offer his cell phone number and say phone me any time and I'm sure we can work your way through the set up. that is special! #4 Just a great team to work with. I started years ago with MAGNOLIA TV and now I'm with BEST BUY. I am a very happy BEST BUY CUSTOMER.

I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

If you shop at Best Buy more than once a year, this is a no-brainer. The free 2-day shipping is great, but the real value for me is the extended 60-day return window. It takes the stress out of buying expensive tech because I have two full months to decide if I want to keep it.

Having made a few big purchases this year from BestBuy, this program gives the the comfort/confidence to buy a product, use it (which is the only way to know if you'll like it) and return it, if it's not a good fit. I did this for a very big, very expensive monitor, and it helped me find one that I'll never return.

I was hesitant on having a subscription, but the value this gives is great for those that frequently BestBuy. Not only was I able to get $300 back for my phone, but receiving randomly $35 of credit in my account is great. Genuinely, I've made back my $50 for the subscription, and only received more.

The membership is definitely worth it, especially if you buy more than one item every once in a while. The value of the exclusive promotions that are offered to members only has already exceeded the cost of my annual membership for me. The increased return period also lets you make sure every part of the products you purchase are perfect for you. Definitely worth buying if you shop from Best Buy often!

Under the Best Buy Membership program I recently bought a new 75” Samsung TV, with same brand Sound Bar system and a new TV Stand to hold it and was convinced by the Best Buy staff to sign up for the Best Buy Membership program. Honestly, I’ve been really happy with the Best Buy Membership program. It’s easy to understand and as everything was broken down to me by the sales rep. The free 2-day shipping and 60-day return window alone have saved me stress and money on the items I purchased and an option to get Geek Squad support is a huge plus. I’ve already used the tech help a couple of times and they solved my issues super fast—no extra charge. Definitely feels like good value if you shop at Best Buy a few times a year or want peace of mind with expensive electronics. The exclusive member deals and early sale access are nice bonuses too. I can view access everything on the Best Buy App as a Plus Member.

Jaden once again saved the day. He found the problem within minutes of arrival and plugged in the cords that had been accidentally disconnected by my cleaning lady. Now, my initial call to Best Buy was not handled correctly. The person took all my information but never told me to expect an email from Best Buy with a link that I had to use to pay for the service. Consequently, I received emails from BB stating my appointment would be cancelled due to failure to pay. I called best buy again and the agent got everything fixed correctly, and asked me to stay on the phone until I'd received the correct email and go it all paid for. Thanks to him, everything got fixed. The Chat Bot on the Best Buy web site is awful. It doesn't understand anything you are trying to tell them and eventually they just transfer you to a person. Very frustrating dealing with their website!!!

Good deal on membership. However I wish there were better deals on the products, more items with special pricing with members.

There’s definitely good value with this. I was able to get money back for something I bought and the employees are very helpful with details about it. I would definitely recommend this if you go to Best Buy even a couple times. it’s super helpful.

I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.