Customer Ratings & Reviews

My Best Buy Plus has been a great value so far. The member pricing alone helps save money on purchases, and the added perks make it even better. I like having access to exclusive deals and the extended return window, which gives extra peace of mind when buying electronics. If you shop at Best Buy even a few times a year, the membership easily pays for itself. Overall, it’s been a convenient and worthwhile upgrade.

I think it’s a little worth it I’m not sure I will see once I use it more

My Best Buy Plus membership has been well worth it. The exclusive member pricing alone helps me save money on electronics and accessories, and the extended return window gives me extra confidence when making bigger purchases. I also appreciate the convenience and support from Best Buy, whether shopping online or in-store. Overall, it’s a solid membership that offers real value and makes shopping at Best Buy even better. Highly recommended for anyone who shops here regularly!

This product sets our mind at ease that in the event anything happens, we're covered in more ways than one. People should definitely consider investing in this to protect your purchase. It's a no brainer!

My Best Buy Plus™ has been one of the best memberships I’ve signed up for. The free shipping with no minimum alone is a huge benefit, especially for smaller purchases that would normally require a store visit or added shipping costs. The extended return window gives real peace of mind, making it easier to shop confidently without feeling rushed to decide. The member-exclusive pricing and deals add even more value and quickly make the yearly fee worthwhile. I also appreciate how seamless everything is—benefits are automatically applied at checkout, both online and in-store. Overall, My Best Buy Plus™ makes shopping more convenient, flexible, and rewarding. Highly recommended for frequent Best Buy shoppers who want extra value and stress-free returns.

The 'My Best Buy Plus' membership is fantastic! Im always kept aware of big sales, newly lowered prices, and super deals on all of the products that I want and need. I have direct access to new products and services, as well as upcoming releases. It is an absolute game changer!

The points earned after buying a new laptop were definitely worthwhile.

I’m so glad I decided to grab this membership while it was half off. I was worried it would be another system where you have to spend a lot to get a little back, but Best Buy’s member deals are actually useful and save you a ton of money upfront. It’s been great for buying things I’ve wanted for a while that finally became affordable thanks to the member-only sales. It is definitely more rewarding than the typical big box store programs.

I’m not really good at writing reviews, but I have to say that the product that I bought really does save a lot. I bought a pair of Bose open ears that I’m not gonna be giving to my daughter until April 7 because that’s when her birthday is and this product allows me the opportunity to bring them back if there’s something wrong with them versus 15 days well worth it and it also covers other products that you have bought so can’t go wrong with that it’s covering everything that I buy gotta love it. Gotta love it gotta love it.

I recently purchased this plan because it offers several benefits such as special pricing, cashback, and price protection, which made it seem like a very good deal. So far, I haven’t had the opportunity to receive or use any of these benefits on my purchases yet. Because of that, I can’t fully evaluate the value of the plan at this moment. However, the features offered are very attractive, and I’m hoping to take advantage of them in future purchases. For now, I believe the plan has good potential, but I’m still waiting to experience the benefits it advertises.

This membership plan has come in handy with the extended return period and the other perks it comes with. The team member that helped me with this purchase broke it down well and became a no brainer once I heard all the benefits. I definitely recommend this plan.

Since I signed up for the Best Buy Plus membership, the exclusive member pricing and free 2-day shipping have already saved me a significant amount of money and time. I really appreciate the extended 60-day return window, which gives me much-needed peace of mind when testing out new tech to ensure it actually fits my needs. Between the immediate discounts on big-ticket items and the convenience of quick delivery without a minimum spend, the membership has proven to be a high-value investment for someone who shops for electronics even a few times a year

This is my first switch to SONY. I am not a tech person, but I am thrilled with the quality of the color and the sound. The remote is very easy to use. An unexpected feature is that the tv turns itself off if I leave the room for a while, which is a plus in my busy house.

My Best Buy Plus (typically $49.99/year) offers solid perks if you regularly shop at Best Buy, though the value depends heavily on your purchasing habits. Pros: Free standard shipping with no minimum purchase, exclusive member prices on select items, extended 60-day return window (vs. 15 days standard), early access to sales and product launches, 2-day shipping on thousands of items, points earn faster than free tier. Cons: Annual fee doesn't pay for itself unless you shop frequently, some "exclusive" deals aren't significantly better than sale prices, points system can be confusing, membership benefits overlap with credit card perks if you have both. Verdict: Best Buy Plus makes sense if you purchase electronics or appliances multiple times per year. The extended return window alone provides peace of mind on big-ticket items, and free shipping saves money quickly. However, occasional shoppers who only visit Best Buy once or twice annually should stick with the free My Best Buy tier. Calculate your typical annual shipping costs and purchase frequency to determine if the membership pays for itself.Incognito chats aren’t saved to history or used to train models.

I love the deals that are offered with BEST BUY PLUS! YOU GOT TO BUY

My Best Buy membership has been one of the best decisions I’ve made as a shopper. The exclusive deals and member-only savings have paid for themselves many times over, but what truly sets it apart is the overall experience. I always feel like I’m getting VIP treatment—whether it’s early access to big sales, bonus rewards, or special financing options that make upgrading my tech both easier and more affordable. The member benefits are genuinely useful, not just nice on paper. Free shipping, extended return windows, and the ability to earn points on almost everything I buy keep me coming back. And when I need help, Best Buy’s customer service has consistently been friendly, knowledgeable, and quick to resolve any issue. Whether I’m buying everyday essentials or investing in big-ticket electronics, my Best Buy membership gives me confidence, convenience, and real value. I wouldn’t shop anywhere else for tech.

They kept hounding me for feedback, so here it is. I purchased a Dell desktop PC and monitor on sale on 5/24/26 from Bestbuy. My problem was not with the PC nor the monitor, but with the experience at Bestbuy. I must say I've near had a more frustrating and patience testing experience. First of all, they didn't have the PC in stock nearby, but did have the monitor, so I took the monitor with me. The PC was delivered the following week. I tried to pay right then with my regular checking account card, which had more than enough funds, and I use to pay all my bills. For some strange reason, they could not take it. However, I was able to get a Bestbuy credit card, but that took some time and lots of paperwork and questions. I just paid the bill using that same bank credit card with no problems. Frankly, I have resolved to buy my products at Amazon or somewhere else from now on.

I’ve been a customer at Best Buy for a while, and I continue to be impressed with both their products and their service. Every visit has been a positive experience. The store is always well-organized, the product selection is excellent, and I can always find exactly what I need — from electronics to accessories. What truly sets Best Buy apart is their customer service. The staff are always friendly, knowledgeable, and willing to help. Whether I need advice on choosing the right device or assistance with product setup, they take their time to make sure I leave completely satisfied. Their professionalism and patience make shopping here enjoyable and stress-free. I appreciate the high quality of the products, the competitive prices, and the reliable support. Best Buy has earned my trust, and I will definitely continue shopping here. Highly recommend this store to anyone looking for great products and outstanding service!

The membership is great. It’s a cheap annual price, and it’s amazing that you are able to go in and price check and receive rebate if the price is lower than you bought it with. The deals are also great and having an easily accessible account for electronics is perfect.

I hesitated but actually we have a need for some new appliances so this is a great idea! Many benefits! We just purchased a new washer and dryer! the customer service is amazing!