Customer Ratings & Reviews

Price was good service was ok. I think they didn't have enough staff

Have taken back two items with no problem except she said she sent emails receipts but they were not in my email.

The membership gives you more protection than if you don’t have it. The protection extends to 60 days of price match guarantee if the item is reduced. That in itself is pretty good. Also, the ease of returns/replacement is worth it. As long at the notifications do overwhelm.

I purchase this membership yearly and it’s excellent if you are a returning customer. I pay month anywhere for $3-7 a month yearly. I would recommend this subscription to anyone. You qualify for discounts and even $5-50 off your purchased.

I'm a new member and so far it's been terrific. I will use it as I'm updating my kitchen.

I loved having a membership with Best Buy. One of the best perks is being able to price match when buying an item from them. You get deals all the time and have protection over the items that you buy.

The salesperson was very knowledgeable and helpful. My only concern or disappointment was after spending over $3500. for a top end TV, it will be a month before it is delivered and set up.

65 inch tv and apple iphone.the iPhone was great but the tv has some problems with pixels

Overall pleased with the experience. Adding 1 year of membership was only about 5 bucks more than an individual protection plan for my new purchase (Playstation Portal remote player).

I’ve been really happy with my My Best Buy Plus™ membership. Free shipping on almost everything makes shopping super convenient, and the exclusive deals have already saved me more than the membership cost. I also appreciate the extended return window. Definitely worth it if you shop at Best Buy often.”

I’ve been a Best Buy member for a few months now, and it’s been one of the best decisions I’ve made for tech purchases. The exclusive member deals have saved me a lot, especially on electronics and accessories. I love the free shipping with no minimum purchase and the extended return window, which gives me peace of mind when buying expensive items. The early access to sales is a huge bonus too! Overall, the membership easily pays for itself, and I highly recommend it to anyone who shops at Best Buy regularly.

I like he idea of belonging to an service group. I ended up choosing Best buy because of a good price point. I signed up for their membership because it offered even more discounts on top of their already friendly price. Since then I have purchased my laundry units as well and it was awesome. Even though their site said the my choice was on backorder, hrs associate found a way around it. I had my appliances installed in less then a week. Since I am a member I didn't have to pay for installation fees either. Very happy with the value their membership provides. I will be a customer as long as their service quality holds up.

I don’t think I’ve utilized this membership fully. I have save some money when the items I am trying to buy has promotional prices. It would be nice to see more promotional prices for plus membership.

By all our appliances from Best Buy the appliances that we buy a Samsung or TVs washer dryer all kitchen appliances. Best Buy is great. They offer the best prices. Love Best Buy.

Just like the title of this review says - the cost of this membership is such a mute point once you realize how much money you can save. For example, I signed up for daily emails with a list of all products going on sale that day - I've seen laptops go for 50% off of their original price (not a basic cheap laptop, but one equipped with AMD Ryzen 7, 12GB RAM, 512GB SSD). I've taken advantage of so many of these deals in my first month of having this membership, and I encourage everybody to get it. If you're not interested in the daily deals and member-only pricing, maybe I can persuade you by saying that you also get an extended return window of 60 days instead of the normal 30 (with an obvious exception of 14 day returns on activatable devices such as smartphones and tablets).

Our salesperson convinced us to purchase this membership, claiming it would ultimately save us money when we purchased our new TV. And they told the truth - we were able to use the rewards money to offset some of the purchase price of a Nintendo Switch 2 a few weeks later.

The membership Was put in my wife’s name/account not mine. She didn’t purchase it, I did! This caused a lot of problems when I purchased a computer a few weeks later. BB tried to say I had to buy another membership. Employee could see the purchase ticket for membership on computer a few weeks earlier. Said I wouldn’t get membership benefits without purchasing another at 1/2 price? He finally saw problem and said couldn’t swap to me. Think he finally put purchase on wife’s account? Jeese what service. Employee said he did all he was able to do.

My recent acquisition of an HP laptop from the Best Buy website has been nothing short of fantastic. Navigating through their online platform was a breeze, and the purchasing process was smooth and secure. The laptop itself has proven to be a gem. Its performance is outstanding, handling various tasks effortlessly. The sleek design and vibrant display contribute to an enjoyable user experience, whether I'm working or relaxing with multimedia content. Best Buy's website provided comprehensive product information, aiding me in making an informed decision. The timely delivery was a cherry on top, and the entire transaction reflected the high standards I've come to expect from Best Buy. I wholeheartedly recommend buying an HP laptop from the Best Buy website for a seamless, reliable, and satisfying purchase experience.

I joined last fall and have saved several hundred dollars on only a couple of purchases. I am well pleased with this membership and will continue it into the future.

It's great to have if you are making a large purchase. I was able to do a price match several weeks after purchase due to the extended return window. This saved me about $200 (minus the cost of the membership of course), so in this instance it paid for itself about 3 times over.